JOB TITLE: CREDIT & COLLECTIONS SPECIALIST (3 month Contract)
PRIMARY FUNCTION:
Reporting to the Collections Lead, the Credit & Collections Specialist is responsible for building relationships with clients to bring accounts up to date. This role also serves as an auditor, minimizing bad debt risk and maximizing accounts receivable collections in a team and office environment.
PRIMARY DUTIES:
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Provide customer service and develop relationships with customers. Collect, Resolve, and Retain.
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Conducts collection calls to collect in multiple accounts receivables
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Maintains accurate files and electronic notes for each customer account
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Works with team to organize and improve efficiency of the department
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Support sales representatives by printing statements and invoices, and providing any needed information
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Works with other departments and sales coordinators to provide information on customer needs
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Assist in building reports and conducts weekly department calls
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Provide support where needed within Credit & Collections department
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Other duties as assigned by management
EDUCATION, KNOWLEDGE, COMPETENCIES & SKILLS REQUIRED:
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Must have a minimum of an associate degree with previous experience in customer service
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Must be comfortable in contacting customers regarding payments
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Must have effective business writing and professional communication
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Must have effective customer service skills
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Must be detail-oriented; able to maintain organization
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Must have professional mannerism and ability to maintain confidentiality
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Must have the ability to multitask, be spontaneous in desk duties, and prioritize job requests
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Must have a strong work ethic with a team player attitude
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Preferably have experience with Equipment Rental software
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Preferably have a minimum of 2 years in recent Collections role, preferably in the Oil & Gas industry
National Tank & Equipment is an Equal Opportunities Company.
