Job Title: Supply Chain Management (SCM) Manager (China)
Position Summary
The SCM Manager is responsible for ensuring the availability of materials to support customer demand while optimizing inventory, delivery performance, and overall supply chain efficiency. This role serves as the primary interface between Sales, Product Center, Sourcing, Operations, Contract Manufacturers (EMS), and suppliers to ensure seamless execution across the end-to-end supply chain.
The successful candidate will proactively manage demand and supply planning, mitigate supply risks, support customer delivery commitments, and drive continuous improvements to enhance operational performance.
Key Responsibilities
Demand & Supply Planning
- Analyze customer demand, sales forecasts, backlog, and supply capacity to ensure demand and supply alignment.
- Monitor demand-supply balance and identify potential material shortages or capacity constraints.
- Develop and execute mitigation plans to minimize supply disruptions and improve delivery performance.
- Support the monthly Sales & Operations Planning (S&OP) process and demand review meetings.
- Provide recommendations to optimize inventory while maintaining customer service levels.
Material & Supply Management
- Monitor component availability and supplier delivery performance to ensure uninterrupted production.
- Collaborate closely with Sourcing and Procurement teams to resolve supply shortages and expedite critical materials.
- Manage inventory levels, safety stock, and excess/obsolete inventory in line with business objectives.
- Escalate supply risks related to long lead-time components and propose mitigation strategies.
Order Fulfilment & Customer Commitments
- Ensure customer orders are fulfilled according to committed delivery schedules.
- Manage customer backlog and prioritize orders based on business requirements.
- Coordinate recovery plans for delayed shipments and supply interruptions.
- Support Sales and Customer Service by providing timely updates on supply status, lead times, and recovery plans.
Contract Manufacturer (EMS) Management
- Partner closely with Contract Manufacturers (EMS) and manufacturing sites in China to ensure effective production execution.
- Monitor production schedules, material readiness, manufacturing output, and shipment performance.
- Review manufacturing KPIs and work with internal and external stakeholders to drive corrective actions where required.
- Support inventory optimization initiatives across manufacturing locations.
Cross-Functional Collaboration
- Work closely with Product Center, Sales Operations, Sourcing, Quality, Engineering, Manufacturing, and Finance to ensure smooth operational execution.
- Support New Product Introduction (NPI), product transitions, and phase-in/phase-out activities.
- Participate in business reviews with suppliers, contract manufacturers, and internal stakeholders.
- Coordinate supply chain activities to support business growth and customer satisfaction.
Reporting & Continuous Improvement
- Prepare and analyze key supply chain performance metrics, including delivery performance, inventory, backlog, forecast accuracy, and supply risks.
- Identify opportunities to improve planning processes, operational efficiency, and supply chain visibility.
- Drive process standardization, automation initiatives, and continuous improvement projects.
- Maintain accurate planning and master data within SAP and other supply chain planning tools.
Qualifications and Experience
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations Management, or a related discipline.
- 5–8 years of relevant supply chain experience with demonstrated ability to lead cross-functional initiatives, manage complex supply situations, and influence stakeholders.
- Electronics, semiconductor, automotive, or Electronics Manufacturing Services (EMS) industries.
- Global supply chain planning and supplier management.
- Working with international customers and suppliers, particularly within Asia.
- Strong knowledge of demand planning, supply planning, inventory management, and order fulfilment processes.
- Experience using ERP systems, preferably SAP.
- Advanced Microsoft Excel skills; Power BI or other data visualization tools are advantageous.
- Strong analytical, problem-solving, and decision-making capabilities.
- Excellent communication and stakeholder management skills.
- Fluent in both English and Mandarin Chinese to support collaboration with global and local stakeholders.
