Job Title: Home Care Coordinator / Certified Medical Assistant (CMA)
Supervisor: Director of Clinical Services
Positions Supervised: None
FLSA Status: Exempt; Full-time
Job Summary
Under the direct supervision of the Director of Clinical Services, the Certified Medical Assistant is responsible for the development and implementation of homecare services for program participants, including the coordination of all home care services and durable medical equipment.
Specifications
Education and Special Training: High school graduate or equivalent; Successful completion of an accredited Medical Assistant Program; Successful completion of a nurse’s aide and/or home health training course is preferred.
Experience: At least 1 year of experience as a Medical Assistant and a minimum of one year of related experience in caring for frail elderly/impaired adults.
Registry or Certification Required: Graduation from an approved CMA training program. Valid NC driver’s license and vehicle.
Knowledge, Skills, and Abilities: Must be able to work effectively in a team environment. Act only within the scope of his or her authority to practice. Meet a standardized set of competencies for the specific position description established by PACE of the Triad and approved by Centers for Medicare and Medicaid before working independently. Excellent internal and external customer service skills. Computer skills (Word, Excel, Microsoft Outlook, Data entry). Standard office equipment operation. Establish priorities and handle workflow with frequent interruptions. Ability to work independently. Flexible and able to work well with others. Must possess excellent verbal communication skills for telephone and in person interaction. Ability to represent the organization professionally.
With or without reasonable accommodations: able to read, write and speak English; ability to clearly see medical records and various documents; ability to perform repetitive hand/wrist movements; have independent mobility in order to bend and/or stoop frequently, climb stairs, and walk distances; transfer, lift and position participants and equipment of at least 50 pounds during the course of providing care, treatment and or services utilizing correct body mechanics; hear blood pressures and spoken communication.
Key Responsibilities
- Assesses the home care needs of a frail, elderly population. Identifies areas of strengths and weakness and develops specific plans of care. Initial and periodic assessments to be conducted minimally every 6 months and must be completed prior to the scheduled team meeting. Communicates participant changes with team members.
- Coordinates 24-hour care delivery and the implementation of all home care services to ensure that quality services are provided to meet participant needs.
- Coordinates all durable medical equipment authorized by the team.
- Coordinates care delivered to participant in the nursing home/ assisted living, or boarding home according to PACE standards. Interacts with facility staff and documents such.
- Actively participates in Interdisciplinary Team (IDT) contributing to the participant plan of care. Communicates any changes in participant condition to team members.
- On-call rotation as assigned by Director of Clinical Services.
- Other duties as assigned.
Environmental Factors
Tasks with potential for exposure to blood borne pathogens include, but are not limited to the following:
1. Assisting with mouth care
2. Assisting with care of non-intact skin
3. Assisting incontinent participants with personal care
4. Assisting with procedures in the clinic
