Insurance Office Assistant
The Rios Insurance Agency is seeking a motivated, dependable, and customer-focused Insurance Office Assistant to join our growing team. This position is ideal for someone who enjoys helping people, has strong organizational skills, and is interested in building a long-term career in the insurance industry.
Responsibilities
- Provide exceptional customer service by phone, email, and in person.
- Assist clients with policy changes, payments, billing questions, and general service requests.
- Prepare insurance quotes and process policy documents accurately.
- Maintain accurate client records and complete daily administrative tasks.
- Communicate with insurance carriers and agency staff to ensure timely and efficient customer service.
- Assist with data entry, document management, and follow-up with clients as needed.
- Learn insurance products, agency procedures, and carrier systems.
Qualifications
- Excellent communication and customer service skills.
- Strong organizational skills with attention to detail.
- Professional, reliable, and able to manage multiple tasks.
- Strong computer skills and ability to learn new software systems.
- Must be able to pass a background check.
- Bilingual (English/Spanish) is required**
- Must obtain and pass the California Property & Casualty Insurance Producer License within the first 30 days of employment. Training and agency support will be provided.
Computer Skills Requirement
- Minimum typing speed: 40 words per minute (WPM)
- Minimum accuracy: 90%
We are looking for a positive, hardworking individual with a strong work ethic who is eager to learn, grow, and become a valuable member of our team. If you are dependable, enjoy helping people, and want to develop a career in insurance, we would like to hear from you.
Pay: $18.00 - $23.00 per hour
Work Location: In person
