Job Title: Surgery Scheduler
Job Description
The Surgery Scheduler coordinates surgical procedures and clinic appointments while providing excellent front desk and patient support. This role reviews incoming messages, verifies insurance and prior authorizations, schedules surgeries across multiple specialties, and ensures patients have a smooth experience from check-in to check-out. The position requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced medical environment.
Responsibilities
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Review and process messages received via fax and email, ensuring accurate and timely follow-up.
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Schedule surgeries and procedures for specialties such as gastroenterology, oncology, urology, and other surgical services, including colonoscopy and hemorrhoid procedures.
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Coordinate and confirm surgery dates, times, and locations with patients, providers, and surgical teams.
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Verify insurance coverage and benefits prior to surgery and office visits, ensuring accurate documentation.
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Complete prior authorizations for surgeries, procedures, and related services in accordance with payer requirements.
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Check patients in and out for appointments, ensuring all demographic and insurance information is accurate and up to date.
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Collect co-payments and other patient financial responsibilities at the time of service and issue receipts as needed.
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Answer incoming phone calls promptly and professionally, addressing patient questions, routing calls, and taking messages as appropriate.
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Schedule and confirm patient appointments, including pre- and post-operative visits, follow-ups, and procedures.
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Collaborate with clinical staff, including medical assistants and other care team members, to coordinate patient care and ensure accurate surgical instrumentation and preparation details are communicated.
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Support front desk operations, including managing patient flow, maintaining an organized reception area, and assisting with general administrative tasks.
Essential Skills
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4+ years of experience as a Surgery Scheduler.
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Demonstrated surgery scheduling experience across specialties such as gastroenterology, obstetrics and gynecology, family practice, or surgical environments.
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Proven experience completing prior authorizations for surgical procedures and related services.
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Strong insurance verification experience, including confirming benefits and coverage for surgeries and office visits.
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At least 2 years of front desk experience in a medical practice or similar healthcare setting.
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Experience working in gastroenterology, obstetrics and gynecology, family practice, or other surgical settings.
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Familiarity with electronic health record systems, including Epic.
Work Environment
This role is based in a clinical setting that supports surgical and specialty services such as gastroenterology, oncology, urology, and family practice. The environment involves frequent interaction with patients at the front desk, coordination with clinical and administrative staff, and regular use of electronic health records such as Epic.
Job Type & Location
This is a Contract position based out of New Braunfels, TX.
Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in New Braunfels,TX.
Application Deadline
This position is anticipated to close on Jun 11, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
