Develop People. Build a Culture. Help Save Lives.
At British Swim School Bay Area Houston, we're more than a swim school. We teach life-saving water survival skills that help children and families become safer and more confident around water.
We're seeking a positive, organized, and people-focused leader to help build and develop a high-performing team committed to safety, excellence, and exceptional customer experiences. This is an opportunity to make a meaningful impact while helping grow a mission-driven business dedicated to changing lives through water safety.
The Position
The Aquatics Manager oversees the daily operation of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members.
This role combines team leadership, staff development, customer service, scheduling, and operational oversight. The Aquatics Manager leads by example, supports instructors, solves problems, and helps create a culture built on professionalism, accountability, and continuous improvement.
Key Responsibilities
- Recruit, train, coach, and develop swim instructors to deliver safe, high-quality lessons
- Create and manage employee and lesson schedules to support operational excellence
- Foster a positive, accountable, and team-oriented culture
- Ensure compliance with safety, certification, and operational standards
- Support families and team members through responsive communication and hands-on leadership
- Assist with swim instruction and deck supervision as needed
Minimum Qualifications
- High school diploma or equivalent
- One or more years of leadership, supervisory, or management experience
- One or more years of customer service experience
- Strong communication, organization, and problem-solving skills
- Ability to lead with professionalism, integrity, accountability, and positivity
- Proficiency with Google Workspace and/or Microsoft Office
Preferred Qualifications
- Experience in swimming and fitness teaching/management is preferred
- A specialist aquatics qualification is desirable, but not required
- Experience leading teams and delivering exceptional customer experiences
- Lifeguard, CPR, First Aid, and/or AED certifications are a plus
- Certified Pool Operator (CPO) certification is a plus
Who We're Looking For
Our strongest leaders are dependable, solution-oriented, and committed to helping others succeed. They communicate effectively, hold themselves and others accountable, and take pride in building strong teams and exceptional customer experiences.
If you're a leader who enjoys developing people, solving problems, and making a positive impact in your community, we'd love to hear from you.
