Make Every Patient Interaction Count — Join MY DR NOW!
At MY DR NOW, we’re redefining healthcare by making it simple, fast, and patient first. We’re looking for a Customer Retention Specialist who can turn everyday billing conversations into meaningful experiences that build trust and long-term loyalty.
What You’ll Do:
- Connect with patients in a friendly, empathetic, and professional way
- Guide patients through billing questions with clarity and confidence
- Transform follow-ups into positive, relationship building interactions
- Help create a seamless experience that keeps patients coming back
What We’re Looking For:
- Strong communication skills and a people first mindset
- Problem-solving ability with attention to detail
- A positive attitude and passion for helping others
- Experience in customer service
Why You’ll Love It Here:
- A stable, growing company with real career advancement opportunities
- A supportive team that values your voice and contributions
- Competitive pay, benefits and monthly bonus compensation opportunities!
- The chance to make a real impact on patient experience
If you’re ready to turn conversations into connections and help, make healthcare ridiculously easy for everyone. Apply today!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- What steps do you take to build trust quickly with someone you’ve just met over the phone?
Work Location: In person
