Finance Manager | Lexus of Cleveland
(Additional Ganley locations in the Cleveland/Akron area may be available for qualified candidates)
Join the Ken Ganley Automotive Group at Lexus of Cleveland and elevate your career in a refined, high-performance luxury retail environment. We offer state-of-the-art facilities, a loyal and discerning client base, and a best-in-class compensation and benefits package. We are seeking a polished, service-driven professional with exceptional customer care skills and a passion for delivering first-class ownership experience. At Lexus of Cleveland, backed by the strength and reputation of the Ken Ganley Automotive Group, excellence defines everything we do—from the vehicles we represent to the personalized experience we provide every guest. If you are ready to grow with a team that values professionalism, hospitality, and success, we would love to meet you.
As a Finance Manager, you will guide our guests through a seamless, transparent, and premium finance experience by helping them understand and select the finance, protection, and ownership options that best complement their vehicle purchase. You will also be responsible for processing each deal with precision, efficiency, and compliance to support an exceptional luxury guest experience. The ideal candidate demonstrates strong financial acumen, thrives in a fast-paced, high-volume environment, and can coach teammates to enhance profitability while maintaining the elevated service standards expected at Lexus of Cleveland and across the Ken Ganley Automotive Group.
Key Responsibilities
- Deliver a polished, consultative finance experience by guiding guests through tailored purchase and lease solutions with clarity and professionalism.
- Present protection products and ownership enhancements in a thoughtful, guest-focused manner that adds value to the luxury ownership experience.
- Partner closely with the sales team to coach, support, and maximize every opportunity while maintaining a seamless and elevated guest journey.
- Ensure each guest receives a welcoming, efficient, and exceptional experience that reflects the luxury standards of Lexus of Cleveland.
- Drive department performance through timely, accurate, and fully compliant financial execution while supporting long-term client trust and dealership profitability.
- Maintain all required certifications, lender knowledge, and product expertise to deliver confident, informed, and premium guest experience.
- Structure, submit, and finalize deals with precision by securing lender approvals, evaluating credit opportunities, and delivering a smooth closing process.
- Uphold the highest ethical and regulatory standards by ensuring every transaction complies with local, state, and federal requirements.
- Prepare and manage all legal, financial, and lender documentation with exceptional attention to detail, timeliness, and organization.
- Review and audit completed deals to identify trends, protect compliance, and support continuous improvement across the finance process.
- Ensure prompt funding of all contracts to support operational efficiency and a seamless ownership transition for every guest.
Qualifications & Experience
- Proven success in automotive sales and finance, with the ability to deliver strong results while maintaining a premium client experience.
- College degree preferred, or equivalent professional experience in automotive finance, retail, or a related client-facing environment.
- Strong knowledge of dealership finance and insurance procedures, lender requirements, and compliant deal structuring practices.
- Skilled in structuring profitable deals while balancing transparency, trust, and long-term customer satisfaction.
- Well-versed in title laws, registration procedures, and documentation standards essential to an efficient and compliant operation.
- Professional presence with exceptional verbal and written communication skills, including the ability to build rapport with a discerning clientele.
- Strong presentation and negotiation abilities with a consultative approach that supports both guest confidence and dealership performance.
- Dependable attendance and consistent commitment to professionalism, preparation, and service excellence.
Who should apply? We are looking for a polished, motivated team player who delivers outstanding customer care, communicates with confidence, and takes pride in creating an elevated guest experience consistent with the luxury standards of Lexus of Cleveland and the Ken Ganley Automotive Group.
Applicants must be 18 years or older and be authorized to work in the U.S. Applicants are also required to have a valid driver’s license with an acceptable driving record. Other requirements include completing and passing both a background and drug test as a condition of employment.
Lexus of Cleveland, a proud member of the Ken Ganley Automotive Group, maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. We are an equal opportunity employer and maintain a drug and alcohol-free workplace. Apply today!
** Your income range may vary based on your experience**
Pay: $100,000.00 - $280,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
