Position Overview
A busy and growing used car dealership is seeking a motivated, dependable, and customer-focused Customer Service / Sales Representative to join our team.
This is a hands-on position combining customer service, vehicle sales, lead follow-up, appointment scheduling, and general dealership support. We need someone who is outgoing, professional, comfortable talking to customers, and motivated to turn inquiries into sales.
Key Responsibilities
● Greet and assist customers in person.
● Answer incoming phone calls, texts, social media messages, and online inquiries.
● Respond quickly to new sales leads and consistently follow up with potential customers.
● Help customers find vehicles that fit their needs and budget.
● Schedule appointments and test drives.
● Explain vehicle pricing, warranties, payment requirements, and dealership policies.
● Follow up with customers who have expressed interest but have not yet purchased.
● Maintain accurate customer information, appointments, and lead notes in the dealership CRM.
● Contact previous customers for referrals and repeat business when appropriate.
● Assist with vehicle listings and basic inventory information.
● Keep the customer and sales areas professional and organized.
● Work toward individual and dealership sales goals.
● Assist management with other dealership-related responsibilities as needed.
Qualifications
● Strong communication and customer service skills.
● Confident and professional phone presence.
● Sales-oriented and comfortable asking customers for the sale.
● Reliable, punctual, organized, and self-motivated.
● Able to consistently follow up with leads without needing constant supervision.
● Comfortable using computers, CRM systems, texting, and social media.
● Able to multitask in a fast-paced environment.
● Previous sales, customer service, retail, call-center, or automotive experience is preferred.
● Valid driver’s license preferred.
What We’re Looking For
We are not looking for someone to simply sit at a desk and answer phones. We need someone who takes initiative, follows up with customers, schedules appointments, helps move vehicles, and contributes to dealership sales.
If you’re energetic, dependable, comfortable talking to people, and motivated by sales, we’d like to hear from you.
Pay: $300.00 - $500.00 per week
Benefits:
People with a criminal record are encouraged to apply
Work Location: In person
