About Us:
We are a leading fertility clinic dedicated to helping individuals and families through compassionate, patient-focused care. Our team works closely with Gestational Carriers, intended parents, and partner agencies to provide a seamless experience throughout the fertility journey.
Position Overview:
We are seeking a detail-oriented and empathetic Intake Coordinator to manage the intake process for Gestational Carriers. This role is primarily administrative in nature but requires comfort working in a medical setting and familiarity with medical terminology. The ideal candidate is highly organized, professional, and able to provide compassionate communication while balancing multiple priorities.
Key Responsibilities:
- Serve as the primary point of contact for prospective Gestational Carriers.
- Collaborate with clinical staff to ensure a smooth intake and transition into the medical process.
- Conduct outreach and maintain clear, compassionate communication with applicants, agencies, and intended parents.
- Review medical and personal history forms for accuracy and completeness.
- Strong attention to detail, with the ability to recognize important information in complex medical records.
- Monitor and manage email inquiries, ensuring timely follow-up and resolution.
- Coordinate scheduling of screenings, and related appointments.
- Organize and maintain accurate physical and digital records in compliance with HIPAA.
- Thorough understanding of HIPAA regulations and a strong commitment to maintaining patient/client confidentiality.
Qualifications & Skills:
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
· Ability to ask questions, clarify information, and provide thoughtful feedback.
- Proficiency with Microsoft Office Suite, Outlook, and database systems
- Ability to manage multiple tasks with efficiency and attention to detail.
- Compassionate and professional demeanor in sensitive situations.
- Prior experience in healthcare administration, fertility, or women’s health is preferred but not required.
- Familiarity with medical terminology a plus.
Why Join Us:
This position offers the opportunity to play a meaningful role in helping families grow. While it requires independence and focus, you’ll be part of a supportive, team-oriented environment where collaboration, encouragement, and shared success are part of our everyday culture. Whether you need guidance, feedback, or just a friendly check-in, your team has your back
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
