Are you the person who can make a business come alive online? Stu's Home Improvement Outlet is looking for a Marketing & Sales Coordinator to be the face of our store on social media — and turn that online energy into real customers walking through our doors.
Position Summary
Drive foot traffic and sales by owning the store's day-to-day marketing presence and following up on leads generated from that presence. This is a hybrid marketing + inside-sales role — half content creator, half appointment setter.
Key Responsibilities
Marketing / Content
- Create and post daily content across Facebook, Instagram, and other relevant platforms (photos, short videos, promotions, new inventory)
- List and manage inventory on Facebook Marketplace — pricing, descriptions, photos, renewals
- Respond to comments, messages, and inquiries across all social platforms promptly
- Build a simple monthly content calendar (sales, seasonal promos, behind-the-scenes, customer features)
- Track basic engagement metrics (reach, responses, leads generated) and report weekly
- Update our website to match our current promotions
Sales / Customer Outreach
- Respond quickly to inbound leads from social media, Marketplace, and web inquiries
- Call/text/message prospects to answer questions and move them toward a visit
- Set and confirm in-store appointments
- Greet and assist walk-in customers when needed
- Maintain a simple lead-tracking log (who was contacted, status, follow-up needed)
Qualifications
- Demonstrated experience running business social media accounts (personal use doesn't count)
- Comfortable with photo/video content creation on a phone (editing apps a plus)
- Sales or customer service background, ideally with phone/appointment-setting experience
- Self-starter — this role has real autonomy and needs someone who doesn't need daily hand-holding
- Retail, home improvement, or hardware industry experience a plus but not required
What Success Looks Like (first 90 days)
- Consistent daily posting across platforms
- Marketplace listings live and refreshed regularly
- Measurable increase in inbound inquiries and booked appointments
- Increase Followers and Reviews by 25% Monthly
What you'll do:
- Post daily on multiple social media platforms — deals, new arrivals, behind-the-scenes
- List and manage our inventory on Facebook Marketplace
- Respond fast to messages and comments — no lead goes cold
- Call and follow up with interested customers, set appointments, get them in the store
- Help close the loop from "saw a post" to "made a purchase"
What we're looking for:
- Someone with real social media experience — you know how to post content that gets engagement, not just likes
- Sales instincts — you're comfortable picking up the phone and asking for the appointment
- Organized, self-motivated, and reliable — you don't need to be micromanaged
- Bonus: retail or home improvement experience
Pay: $17.00 - $23.00 per hour
People with a criminal record are encouraged to apply
Experience:
- Microsoft Excel: 1 year (Required)
Work Location: In person
