We're looking for a friendly, organized, and dependable Patient Care Coordinator to join our pediatric dental team.
As the first face our patients and families see, you'll play an important role in creating a welcoming, positive experience from the moment they walk through our doors. We're looking for someone who is professional, eager to learn, and committed to providing exceptional customer service.
Responsibilities
- Welcome patients and families with a warm, friendly attitude
- Check patients in and out efficiently
- Collect co-pays and process payments
- Schedule and confirm appointments
- Assist with pre-treatment estimates and financial discussions
- Answer phones and respond to patient questions
- Verify and update patient information
- Learn and understand dental insurance benefits and help patients navigate their coverage
- Work closely with our clinical team to keep the office running smoothly
What We're Looking For
- Friendly, positive, and professional demeanor
- Excellent customer service and communication skills
- Ability to multitask and stay organized in a fast-paced office
- Strong attention to detail
- Dependable, punctual, and a team player
- Willingness to learn new systems and processes
- Ability to maintain confidentiality and professionalism
Preferred Qualifications
- Previous front desk, customer service, or medical/dental office experience
- Knowledge of dental insurance or medical insurance is a plus, but not required—we're happy to train the right person with a willingness to learn.
- Experience with dental software is a plus
Why You'll Love Working Here
- Supportive, team-oriented environment
- Opportunity to learn and grow professionally
- Work with amazing kids and families every day
- Competitive pay based on experience
If you're someone who enjoys making people smile, loves staying busy, and wants to build a career in a fun, family-focused dental practice, we'd love to hear from you!
Job Type: Full-time
Work Location: In person
