The Store Supervisor is responsible for assisting the General Manager in the daily operations of the restaurant with the goals of improving customer satisfaction and restaurant hospitality by ensuring that all employees are following all policies and procedures adopted by the company. Additional responsibilities will include:
Meeting all budgetary goals such as food cost, labor and revenue
Implementing speed of service and guest tracking as well as other guest service tools
Staffing the restaurant by proper hiring
Orientation and training of employees
Assisting with purchasing
Providing daily and weekly inventory controls
Providing a safe environment for customer and employees
Helping coordinate equipment repairs and maintenance
Assisting in daily and weekly reporting
Providing exceptional customer service
-
Must be able to open and close store
Must be able to work day or night shift as needed Requirements
Ability to work as part of a team
MUST have served in a management leadership role
Ability to motivate, coach and train team members
Ability to collaborate with other management team members regarding each locations' needs
Ability to effectively communicate goals and requirements both verbally and written
Ability to work without direct supervision
Basic computer skills (Windows/ Microsoft Office)
Servsafe Certified
1-2 years' experience in retail food and/or quick-serve restaurant
100% customer service
