University Instructors (UI) is seeking a dynamic Instructor Support Specialist passionate about supporting students to lead our K-12 programs. In this role, you will work in schools as the primary day-to-day contact for UI instructors, providing guidance and resources to support effective teaching across various grade levels and content areas.
University Instructors partners with schools to provide students with purposeful learning experiences led by inspirational educators. If you are committed to co-creating and implementing impactful instructional services for school partners to enhance student achievement and build local talent pipelines, apply now.
Daily Program & Instructor Support
Support a caseload of K-12 schools and/or districts as an integral member of the UI team
Serve as the primary day-to-day contact for UI instructors, addressing logistical questions and immediate needs
Monitor elements of program implementation, including instructor attendance, assignment changes, and instructor progress
Complete weekly classroom walkthroughs to monitor program delivery and instructional quality
Provide daily support to UI instructors that improves instruction and student learning and aligns with school administrator’s instructional goals and strategies
Track and approve instructor timecard submissions
Complete Personnel Action Forms (PAFs) for instructors as needed
Ensure UI instructors transition smoothly into school assignments and are set up for success from day 1 with necessary materials, access, and information
Act as a mentor for UI instructors by providing direction, support, and encouragement in navigating classroom dynamics, school systems, and district procedures
Maintain open lines of communication with instructors throughout the program, ensuring understanding of responsibilities, performance expectations, and compliance requirements
Connect instructors with appropriate UI resources, including referring them to Instructor Quality Specialists for instructional coaching and additional pedagogical support
Collaborate with Instructor Quality Specialists to implement formal instructional coaching cycles
Professional Development & Training
Facilitate instructor onboarding and orientation focused on UI procedures and program specifics
Deliver ongoing professional learning opportunities to build instructor capacity in content delivery and student engagement
Tailor training content to align with campus operational and instructional expectations
Compliance & Safety
Document and immediately report any safety or compliance concerns shared by instructors
Ensure instructors understand and follow school and district policies, procedures, and compliance requirements
Monitor program compliance with contractual requirements and UI policies
Collaborative Communication
Collaborate with Instructor Quality Specialists to ensure instructors receive comprehensive support and share observations that may inform instructional coaching
Communicate and meet with supervisor to provide updates on instructor performance, potential issues with program implementation, changes in instructor assignments that impact program quality, and any concerns including those received from school administration and staff
Provide feedback and recommendations on aspects of program implementation and instructor progress
School Partnerships
Maintain a positive rapport with school administration and staff
Address and share concerns raised by school partners in a timely and professional manner
Align support with school administration’s campus systems and expectations
Complete other duties as required and assigned
As a successful applicant, you must have a passion for advocating for and helping students succeed. Additionally, you will need to:
Prior supervisory, project management, and client management experience, strongly preferred.
Experience working with students who are neurodivergent and in Special Education program, preferred.
