Position Summary:
Our client is a trusted leader in the design and manufacture of architectural metal products, public queuing solutions, and innovative software. The Logistic Manager provides strategic oversight and administrative direction for end-to-end inbound and outbound logistics operations for the company. This role is accountable for developing and enforcing freight, carrier, and customs-process policies; managing carrier, broker, and forwarder performance; and directing cost-reduction initiatives including freight auditing, packaging optimization, palletization standards, and container utilization to drive continuous improvement in total landed cost and service reliability.
Essential Duties and Responsibilities:
- Procurement & Negotiation: Direct and administer carrier procurement strategy for international and domestic freight (LTL, FTL, Ocean, and Parcel); oversee RFP processes, evaluate proposals, and authorize carrier agreements to ensure competitive rates and favorable payment terms.
- Dimensional (DIM) Optimization: Set and enforce packaging, box-sizing, dunnage, and palletization standards that reduce dimensional-weight penalties and maximize trailer and container cube utilization. Direct periodic packaging audits and approve standard packaging configurations.
- Customer Shipping Quotes: Direct the preparation and review of outbound shipping cost estimates for the Sales Department; establish standard quoting procedures and approve non-standard freight terms or exceptions. Establish a customer shipping quote SLA framework, including defined response time standards.
- Inbound & Outbound Oversight: Administer and enforce routing standards and carrier assignments for all inbound raw materials and outbound finished goods. Oversee international inbound flow including container scheduling, demurrage and detention avoidance, and broker document turnaround and monitor operational performance against delivery commitments. Escalate or resolve systemic service failures.
- Freight Auditing: Oversee the freight audit and billing compliance function; establish audit procedures, authorize dispute filings, and administer claims resolution programs for billing errors, service failures, and customer chargebacks related to freight. Audit broker invoices against contracted terms and assessed duties on the same basis as carrier invoices.
- Data, KPI & Compliance: Establish, administer, and report logistics performance metrics to senior leadership including on-time delivery, freight margin, cost per shipment/order, and customer shipping quote turnaround compliance. Govern regulatory compliance standards and maintain authority over freight-classification determinations (NMFC) and oversight of the HTS classification process.
Qualifications & Skills:
- Bachelor’s degree in a relevant field (or equivalent experience).
- 3 – 5 years in a freight, logistics, or supply chain role, including exposure to international inbound and customs processes.
- Advanced skills in Excel (Pivot Tables, formulas) and experience using Transportation Management Systems (TMS) and ERPs. AI platform(s) experience is a plus!
- Strong mathematical aptitude, strong data and analytical skills, sharp negotiation skills, and high spatial reasoning for packaging layout optimization.
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Tuition reimbursement
- Vision insurance
Work Location: In person
