Loretta's Last Call is looking to add a Floor Manager to the team at our renowned, out of this world bar located in Tuscan Village in Salem, New Hampshire. We have a stellar team, a fast paced work environment with a high income potential and awesome food and beverage program. It's truly a great place to work
Floor Manager responsibilities at Game On will include, but are not limited to:
Opening the restaurant
Running floor shifts
Blocking and assigning server sections
Interacting with guests to assure pleasure in their visit
Seating patrons
Working with the hosting staff to keep track of reservations to maximize throughput and ensure guests seating requests are honored and that reservations are sat promptly
Running food and interacting with chef, sous chef, cooks, dishwashers and food runner
Assisting the service staff with running cards and cash handling
Assisting the bar as needed
Ensuring capacity limits are adhered to
De-escalating issues with or between guests and assisting the security staff to ensure the safety of all staff and patrons
Ensuring that the values of mutual respect are followed by our staff towards each other and guests without discrimination
To be successful in this role, you must be familiar with restaurant operations, have a good knowledge of food and beverage, always be willing to learn more and understand where your blind spots are, and of course have a good understanding of what makes for great customer service. You should also be available to work withiCn opening hours, including weekends, late nights and holidays, you should have familiarity with POS systems, reservation software be abreast of NH Crowd Control rules. Busy bar experience is a major plus.
Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive experience for our guests and excel in being promoted through our company, the opportunities are endless.
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Must be available full time
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Must be able to work legally in the US
Loretta's Last Call - Salem, New Hampshire
