Job Overview
We are seeking a highly organized and detail-oriented Front Office Coordinator to join our dynamic team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer support while managing various administrative tasks. This role requires strong computer literacy, excellent communication skills, and the ability to multitask effectively in a fast-paced environment. Benefits include an employee health stipend.
Responsibilities
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, emails, and inquiries, ensuring timely responses.
- Maintain an organized front office environment, including filing and data entry.
- Coordinate schedules and manage calendars for team members.
- Coordination of insurance benefits
- Collections of Outstanding bills, light bookkeeping
- Proofread documents for accuracy and clarity before distribution.
- Utilize Google Workspace tools for document creation, scheduling, and collaboration.
- Assist with customer support tasks, addressing client needs and concerns promptly.
- Maintain accurate records of office activities and client interactions.
Qualifications
- Strong EHR literacy skills
- Strong understanding of insurance benefits and verifications
- Proven experience in an administrative or front office role is preferred.
- Strong computer literacy with proficiency in Google Workspace applications.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Attention to detail for proofreading documents and managing data entry tasks.
- Bilingual proficiency is a plus, enhancing communication with diverse clients.
- Strong customer support skills with a focus on providing exceptional service.
- Ability to type efficiently and accurately while maintaining focus on quality work.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Application Question(s):
- Do you have experience working in a medical or mental health front office?
Work Location: In person
