At Grit Property Group, our mission is simple: we maximize the investments of our owners, provide safe and welcoming homes for our residents, and cultivate a workplace where everyone feels valued and proud to do meaningful work. We don’t just manage properties — we build long-term relationships grounded in transparency, performance, and trust.
We’re powered by a team that lives our values:
- Be a puppy – We’re relentless and resourceful. “That’s not my job” isn’t in our vocabulary.
- Move fast, stay ready – We respond with urgency, stay flexible, and never let the ball drop.
- Provide objective expertise – We know Kansas City, and we guide owners and residents based on what works.
- Say it straight: We’re clear, respectful, and transparent in all communication.
- Put people first: We build real relationships with our owners, residents, teammates, and community.
If that sounds like a team you want to be part of, we’re hiring a Relationship Manager to help us grow.
About the Role
The Relationship Manager is the central point of contact for property owners and is responsible for the performance of an assigned portfolio of residential properties. This role balances strategic relationship management with operational excellence, working cross-functionally with leasing, maintenance, and resident-facing teams to deliver results.
Key Responsibilities:
Owner Relationship Management
- Serve as the main liaison between Grit and property owners
- Lead recurring owner calls and provide clear, actionable property performance updates
- Respond to owner inquiries within one business day
- Offer data-driven recommendations on rent pricing and property improvements
- Ensure long-term satisfaction and retention of owner partnerships
Property Operations
- Conduct scheduled property inspections and document conditions and findings
- Monitor maintenance requests and coordinate timely resolution with service teams
- Track key performance metrics and take corrective action when needed
- Ensure compliance with housing laws, local ordinances, and lease regulations
- Manage property-level budgets, approving expenses within authorized limits
- Analyze rental data and adjust pricing strategies to meet occupancy goals
Resident Relations
- Address escalated resident concerns and maintain high satisfaction
- Oversee enforcement of lease terms, policy compliance, and conflict resolution
- Collaborate with the resident liaison team on retention and renewal strategies
- Foster positive, long-term relationships with residents
Team Collaboration
- Coordinate daily with leasing, maintenance, accounting, and resident support teams
- Guide property-level tasks, track progress, and ensure operational accountability
- Participate in portfolio strategy discussions and bring forward ideas for improvement
Skills & Experience:
- 2–4 years of experience in residential property management, real estate, or related fields
- Strong interpersonal skills with a track record of building trust and resolving conflicts
- Ability to analyze property performance data and communicate insights to owners
- Familiarity with HUD housing choice voucher program, landlord-tenant law, leasing processes, and housing compliance standards
- Experience coordinating cross-functional teams and balancing multiple priorities
- Strong written and verbal communication skills — you can lead a meeting or write a clear follow-up without jargon
- Comfortable using property management systems and digital tools to track tasks, update records, and generate reports
- A proactive, problem-solving mindset with strong organizational and time management skills
- Reliable transportation and ability to travel locally for inspections and meetings
- Flexibility to respond to urgent issues outside of traditional business hours when needed
To Apply:
If you're ready to bring your GRIT, heart, and drive to a growing team, we’d love to hear from you. Apply today and help us continue raising the bar for property management in our community.
Grit Property Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Type: Full-time
Pay: $54,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years total of property manager specific experience do you have?
- Have you used AppFolio previously? If so, for how many years and briefly explain what you used it for.
Work Location: In person
