Busy Medical office is searching for a Full Time Medical Receptionist.
Key Responsibilities
- Check-In / Check-Out : Welcome patients warmly and professionally, verify demographics and insurance accurately, and ensure a smooth flow at the front desk.
- Phone Management: Answer high-volume calls, route messages appropriately, and provide clear, courteous communication at all times.
- Balance Collection: Collect copays, coinsurance, and balances with confidence, clarity, and exceptional customer service.
- Appointment Scheduling: Coordinate follow-up visits, procedure scheduling, and referrals to keep our patients on track with their care.
- General Support: Assist with administrative tasks, forms, scanning, and additional duties as assigned to keep the practice running efficiently.
Ideal Candidate
- Professional, positive, and reliable with excellent communication skills
- Strong attention to detail and ability to multitask in a busy medical office
- Prior medical reception or healthcare customer service experience preferred
- Comfortable using EMR systems and learning new software
- Compassionate, patient-focused, and committed to delivering exceptional service
Job Type: Full-time
Pay: $16.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- Do you live within 45 minutes of Suffern, NY?
Work Location: In person
