Part-Time Bilingual Spanish-English Receptionist/Medical Assistant Company: Colorado Accident & Injury
Locations: Fort Collins and Thornton, CO
Job Type: Part-Time
Schedule: Flexible part-time schedule; availability in both Fort Collins and Thornton preferred
Language Requirement: Bilingual English/Spanish required
About Us
Colorado Accident & Injury is a growing multidisciplinary medical clinic focused on helping patients recover after motor vehicle accidents. Our team provides coordinated medical, chiropractic, physical therapy, and case management services in a professional, patient-centered environment. We are seeking a reliable, organized, and friendly part-time bilingual Spanish-English receptionist to support our Fort Collins and Thornton clinics.
Position Overview
The receptionist will serve as the first point of contact for patients, attorneys, providers, and referral partners. This role requires excellent communication skills, strong attention to detail, and the ability to help patients feel welcomed, supported, and informed throughout their care.
Responsibilities
- Greet patients and visitors in a professional and friendly manner
- Answer phones, take messages, and direct calls appropriately
- Schedule, reschedule, and confirm patient appointments
- Communicate with Spanish-speaking and English-speaking patients
- Assist with patient intake paperwork and registration
- Collect and verify patient demographics, insurance information, claim information, attorney information, and accident-related details
- Coordinate scheduling for medical, chiropractic, physical therapy, and massage therapy visits
- Communicate with providers and staff regarding scheduling needs and patient flow
- Assist with medical records requests, records filing, and referral coordination
- Maintain accurate documentation in the electronic health record system
- Help keep the front desk, reception area, and lobby clean, organized, and welcoming
- Provide general administrative support to clinic leadership and clinical staff
Qualifications
- Bilingual Spanish-English required
- Prior front desk, receptionist, medical office, or patient care coordination experience preferred
- Strong customer service and communication skills
- Professional phone and email etiquette
- Ability to multitask in a busy clinical environment
- Strong organizational skills and attention to detail
- Comfortable using computers, email, scheduling systems, and basic office software
- Experience with Athena EHR is a plus
- Reliable transportation and ability to work between Fort Collins and Thornton clinics preferred
- Must be dependable, punctual, and able to work well with a team
Ideal Candidate
The ideal candidate is warm, organized, professional, and comfortable working with injured patients who may need extra support and clear communication. We are looking for someone who can help create a positive patient experience while keeping the clinic schedule and front desk operations running smoothly.
Compensation
Competitive hourly pay based on experience.
How to Apply
Please submit your resume through Indeed. Candidates with bilingual Spanish-English skills and prior medical office experience are strongly encouraged to apply.
Pay: $24.49 - $29.49 per hour
Work Location: In person
