Peak Performance is a sales and business consulting firm representing Quantum Fiber, the fastest fiber-optic internet available nationwide. As Vancouver adds more fiber infrastructure, our AT&T Team Members help turn interest into action. From sales conversations to client education and support, the AT&T Team Members build strong sales capability and community impact.
As an AT&T Team Member, you’ll work directly with customers, learn about their internet needs, and introduce them to Quantum Fiber solutions for streaming, smart-home devices, and working from home. You’ll receive training and support as you build your communication and sales skills, explain simple options, answer questions, and help customers choose an internet plan that fits their needs.
Core Functions of the AT&T Team Member
- Connect directly with customers to understand their internet needs, recommend the right Quantum Fiber speed, and help them choose a solution that fits their household.
- Clearly explain the benefits of fiber internet compared with traditional cable, making it easy for customers to understand their options and make confident decisions.
- Check service availability, answer customer questions, and schedule Quantum Fiber installations while guiding each customer through the sales process.
- Complete customer enrollments accurately and efficiently while protecting personal information and providing a smooth, professional experience.
- Follow up with new customers after installation, answer basic Wi-Fi questions, and help create a positive experience that builds long-term customer satisfaction.
Education & Experience Needed for the AT&T Team Member
- High school diploma or GED preferred; all applicants are welcome to apply!
- Entry‑level friendly; Experience in sales or customer support is a plus.
- Can clearly explain fiber benefits like symmetrical speeds and smooth streaming.
- Positive, organized, and quick to learn new promotions and updates.
Preferred Skills for the AT&T Team Member
- Uses neighborhood performance data to strengthen sales credibility.
- Keeps enrollment paperwork clean, accurate, and activation‑ready.
- Understands how to pace conversations to guide customers toward decisions.
- Uses soft‑skills to turn hesitation into curiosity and curiosity into sales.
Pay: $900.00 - $1,400.00 per week
Work Location: In person
