Join BirthCo. - A holistic wellness center for moms, babies, and families!
We're looking for an organized, energetic Front Desk Administrator to serve as the welcoming first point of contact for our organization. In this key role, you'll oversee front desk operations, deliver outstanding customer service, and handle administrative tasks that help our offices operate seamlessly. Your attention to detail and proactive attitude will help create a positive experience for both patients and staff. This is a great opportunity to put your office management skills to work in a professional, efficient environment.
Duties
- Welcome visitors and clients with a friendly, prompt greeting, making sure they feel valued from the moment they arrive
- Handle multi-line phone systems professionally, showcasing strong phone etiquette and customer service skills
- Answer incoming calls, route inquiries to the right person, and take clear, detailed messages as needed
- Keep filing systems organized and perform accurate data entry and record-keeping using tools such as Jane (EHR), Emitrr, and Google Workspace
- Help manage schedules, book appointments, and coordinate staff meetings
- Provide general office support, including ordering supplies, managing correspondence, and handling day-to-day administrative duties
Requirements
- Must love babies! Part of your job is holding babies as needed while mom gets care
- Demonstrated experience in office management or administrative support, with solid organizational abilities
- Strong computer skills, including proficiency in Google Workspace
- Hands-on experience with front desk operations, multi-line phone systems, and phone reception
- Excellent interpersonal skills with an emphasis on client communication and top-tier customer service
- Capable of multitasking effectively while staying detail-oriented and professional
- Background in clerical work—such as filing, proofreading, bookkeeping, or personal assistant duties—is a plus
- Strong time management skills, with the ability to prioritize effectively in a fast-paced setting
We value energetic individuals who thrive on delivering outstanding service and ensuring smooth daily operations.
Shifts available:
Monday 8a-1p/3p
Tuesday 8a - 1p/2-6p
Thursday 8a - 1p/2-6p
Friday 8a-1p/3p
Must be able to start at 8a daily
*Could add Wednesday hours if desired
Pay: $18.00 - $24.00 per hour
Work Location: In person
