Position Overview
We are seeking a highly motivated and disciplined Sales Development Representative (SDR) to support our new business growth initiatives within the pharmaceutical industry. This entry level sales role is centered on proactive outreach, with a strong emphasis on high-volume outbound calling to identify, engage, and qualify prospective clients. The ideal candidate demonstrates resilience and professionalism with a strong commitment to achieving measurable results. WORK SCHEDULE: Mon-Fri 8a-5p. WORK LOCATION: On-site in Kendall area (near MetroZoo/Zoo Miami).
Duties
- Reach out to potential clients through outbound calls, introducing our products and services with confidence and clarity
- Identify and qualify new business opportunities based on established criteria
- Engage decision-makers in value-focused conversations to assess needs and determine potential fit
- Respond promptly and professionally to inbound customer inquiries via phone, email, or chat channels
- Provide exceptional customer support by understanding client needs and offering tailored solutions
- Maintain accurate records of client interactions, data entry, and sales activities using Microsoft Office tools and CRM systems
- Follow up with prospects and clients to nurture relationships, close sales, and ensure satisfaction
- Demonstrate strong phone etiquette and communication skills to build trust and rapport with diverse customers
- Analyze customer feedback and sales data to identify opportunities for growth and improvement
- Consistently meet or exceed high volume weekly and monthly KPIs and pipeline development targets
- Collaborate with sales and leadership to refine outreach strategies and messaging
Requirements
- High School diploma or GED required; Associates degree preferred
- Proficiency in leveraging Microsoft Office Suite (Word, Excel, Teams) and CRM platforms for basic technical skills, data entry and analysis
- Highly organized, detail-oriented, and an effective communicator
- Prior experience in outbound sales, customer support, telemarketing, or a similar role is a plus
- Strong verbal communication skills and confidence in conducting phone-based outreach
- Clear voice diction and great conversational skills in English
- Attention to detail and capable of multitasking efficiently
- Demonstrated ability to handle objections professionally and persist through challenges
- Highly organized with the ability to manage a large volume of daily activities
- Self-motivated, goal-oriented, and ability to meet weekly/monthly goals
- Strong organizational skills with the ability to prioritize efficiently in a fast-paced setting
- Demonstrated problem-solving skills in customer service scenarios with a focus on client satisfaction
- Ability to type quickly and accurately while maintaining focus during calls or data entry tasks
Success Indicators
- Achievement of call volume, conversation, and meeting-set targets
- Development of a consistent pipeline of qualified opportunities
- Demonstrated resilience, determination, and a strong work ethic
Base salary starting at $35K-$45K plus commission; annual earning potential first year $60K-$75K. Benefits include dental, medical, vision, and paid time off.
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
