Job Information
Opening Date/Time
07/07/2026 12:00AM Central Time
Closing Date/Time
07/13/2026 11:59PM Central Time
Salary (Monthly)
$4,057.00
Salary (Annually)
$48,684.00
City, State Location
Nashville, TN
Knoxville, TN
Jackson, TN
Columbia, TN
Memphis, TN
Department
Labor and Workforce Development
LOCATION OF (5) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, MAURY COUNTY, SHELBY COUNTY, KNOX COUNTY, DAVIDSON COUNTY, MADISON COUNTY
For more information, visit the link below:
https://www.tn.gov/workforce/careers.html
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree in human services, Social Work, Business Administration, or a related field; or equivalent work experience. A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.
Substitution of Experience for Education: Experience in a customer service-related field such as, social service, community development, and retail customer service may be substituted on a year for year basis.
Necessary Special Qualifications: Possession of a valid motor vehicle driver's license
Overview
Responsible for specific program areas including: SNAP Employment & Training (E&T), RESEA (Reemployment Services and Eligibility Assessment), H-2A Housing Inspection, Wagner-Peyser via a Mobile Career Coach to support statewide workforce initiatives through direct service delivery, program administration, outreach, compliance, and partnership coordination. Positions require flexibility, mobility, and able to drive and operate a 27 ft or 34 ft truck/RV type vehicle.
Responsibilities
-
This position is responsible for working varied hours (morning or evening) for events including occasional weekends
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mandatory travel throughout Regions of Tennessee
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Possibility of being deployed under the direction of the Commissioner or Governor during natural disasters
Competencies (KSA's)
Competencies:
1. Customer Focus
2. Collaborates
3. Tech Savvy
4. Communicates Effectively
5. Drives Results
Knowledges:
1. Law and Government
2. Personnel and Human Resources
3. Information Technology
4. Customer and Personal Service
5. Administration and Management
Skills:
1. Active Learning and Listening
2. Service Orientation
3. Complex Problem Solving
4. Coordination
5. Critical Thinking
Abilities:
1. Written Comprehension
2. Deductive Reasoning
3. Inductive Reasoning
4. Problem Sensitivity
5. Information Ordering
Tools & Equipment
1. Personal Desk/Laptop
2. Cellular Phone
3. Printer
4. Portable Monitor
5. Portable Scanner
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
**Agencies may allow an exception based on other factors.
