Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.
As a Hospice Patient Care Manager, You Will:
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Oversee and direct patient care services to ensure the delivery of high-quality hospice care
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Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
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Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
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Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
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Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
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Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
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Support performance improvement initiatives, quality assessments, and operational efficiencies within your location
Qualifications – What You’ll Bring:
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Current RN license in the state of employment
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Graduate of an accredited nursing program
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Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
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Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
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Knowledge and compassion for terminally ill patients and their families
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Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
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Strong interpersonal, organizational, and leadership skills
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Competency in clinical documentation and technology systems
Preferred Qualifications (Not Required):
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Bachelor of Science in Nursing (BSN)
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Previous leadership, team management, or supervisory experience in hospice or home health
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Familiarity with EMR systems and telehealth platforms
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Certification in Hospice and Palliative Nursing (CHPN)
Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.
Salary Range – $90,000.00 - $95,000.00
Full Time Employee Benefits:
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Medical, Dental, Vision
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Wellness Program and Resources
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401k match
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PTO
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FMLA, ADA and other federal and state required leaves
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Short/Long Term Disability
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HSA Contribution
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Mileage or Fleet Car Program
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Cell Phone Reimbursement (for eligible roles)
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Short Term Incentive (for eligible roles)
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Tuition Reimbursement
