Position Summary:
The Program Manager for Akeela House is responsible for the day-to-day clinical and operational management of the ASAM 3.5 residential program. This role ensures delivery of structured, high-intensity substance use disorder (SUD) treatment services, including integrated co-occurring mental health services. The position focuses on clinical stabilization, engagement, and maintaining a highly structured treatment environment.
Key Responsibilities:
Program Operations and Execution
- Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.
- Ensure program schedules, group services, and daily routines are implemented as designed.
- Monitor staff assignments, coverage, and daily program flow.
- Identify and address operational issues impacting program delivery.
Clinical and Service Delivery Oversight
- Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.
- Ensure minimum 20 clinical hours per week per client.
- Monitor engagement, participation, and treatment progress.
- Support clinical decision-making and level of care transitions.
Program Fidelity and ASAM Alignment
- Ensure adherence to ASAM 3.5 requirements and structured programming.
- Monitor clinical hours, group delivery, and treatment expectations.
- Ensure consistency in services and treatment planning.
- Address deviations and implement corrective actions.
Admissions, Referrals, and Program Flow
- Support admissions and intake scheduling with Intake Coordinator.
- Ensure timely admissions appropriate for ASAM 3.5.
- Facilitate step-down transitions to 3.1.
- Identify barriers to engagement and retention.
Staff Supervision and Development
- Supervise clinical and administrative staff.
- Manage scheduling, coverage, and staff expectations.
- Provide coaching and reinforce program standards.
- Support onboarding and training.
Quality, Compliance, and Documentation
- Ensure documentation meets regulatory and payer requirements.
- Monitor treatment plans, services, and compliance.
- Address issues and support corrective actions.
Positions Supervised:
- Primary Counselor(s)
- Floor Counselor
- Clinical Associate(s)
- Program Assistant
Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education & Experience:
- Bachelor’s degree in psychology, human services, social work or related field preferred.
- Current CDC I, CDC II or CDCS is required.
- Minimum 2 years residential SUD treatment experience required.
- Minimum 2 years supervisory experience required.
- Knowledge of ASAM 3.5 and structured programming.
- Strong leadership, organization, and communication skills.
- Ability to support co-occurring services within scope.
Program Manager SUD, Residential SUD Program, Social Work, SUD Program Manager
