Front Desk Agent – Full-Time | $17.50/hr |Atlanta, GA
We are looking for a friendly, professional, and customer-focused Front Desk Agent to join our hotel team. The ideal candidate will create a welcoming guest experience while ensuring efficient front desk operations.
Pay: $19.00/hr
Location: Atlanta, GA
Full-Time Position
Responsibilities:
- Greet guests upon arrival and provide exceptional customer service
- Perform guest check-ins and check-outs efficiently
- Assign guest rooms and issue room keys
- Process guest payments and manage billing accurately
- Deliver guest mail, messages, and other requested services
- Coordinate with housekeeping, kitchen, maintenance, and other hotel departments
- Serve as the primary point of contact for guest questions and requests
- Process food and beverage orders when applicable
- Resolve guest concerns and complaints professionally to ensure guest satisfaction
- Maintain a clean, organized, and professional front desk area
- Ability to learn Choice Advantage System.
Requirements:
- Excellent customer service, communication, and problem-solving skills
- Strong computer and multitasking abilities
- Ability to work in a fast-paced environment
- Professional appearance and positive attitude
- Open availability, including weekends and holidays
- Experience with hotel property management systems is a plus
Benefits:
- Full-Time Hours
- Career Growth Opportunities
- Professional Hospitality Environment
- Supportive Team
Interested candidates should submit their resume to [email protected] or call (404) 678-5123 for immediate consideration.
Pay: From $17.50 per hour
Work Location: In person
