Acrisure Mortgage is seeking to hire a Mortgage Loan Officer Assistant!
As a Loan Officer Assistant (LOA), you will provide crucial support to loan officers, assisting with loan origination tasks, managing client communications, and ensuring a smooth loan application process. This role requires an individual who is sales oriented, has excellent organizational skills, a strong understanding of mortgage products, and the ability to thrive in a fast-paced environment. You will work with referral sources, borrowers and internal staff to ensure loans are supported and provide the highest level of customer service. In addition to providing support, the LOA will have the ability to self-refer loans to the team. This position offers a base salary plus bonus and the ability to earn commissions once licensed.
Job Duties:
- Assist loan officers in preparing and submitting loan applications, ensuring all required documentation is accurate and complete.
- Communicate with clients to gather necessary information, address questions, and provide updates on loan status.
- Coordinate with processing, underwriting, and closing departments to facilitate a smooth and timely loan process.
- Manage loan pipelines, track progress, and follow up on incomplete or missing documentation.
- Support sales team efforts to cultivate new client relationships by providing superior customer service.
- Stay informed about current mortgage products, programs, and industry changes to assist clients and loan officers effectively.
Job Requirements:
- Must be able to work full-time, on-site Monday through Friday at our Charlotte office located at 11215 N. Community House Rd., Suite 700, Charlotte, NC 28277
- Minimum of 2-4 years mortgage origination/support experience
- Mortgage Loan Originator license preferred. If not currently licensed, ability to obtain Mortgage Loan Originator license.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Ability to manage multiple tasks and work under tight deadlines in a high-volume environment.
- Encompass experience preferred
- Technology savvy
Apply today!
Acrisure Mortgage is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Applicants must complete all interviews without the use of AI or automated tools.
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
- Wellness program
Work Location: In person
