Sales & Account Manager
Location: Champaign, IL 61822 | Job Type: Full-Time | In Person
- Do you have a passion for working with clients to deliver their dream landscapes?
- Is follow-through on a customer service and sales process important to you?
- Do you enjoy “sinking the deal” for the benefit of the client and the company?
- Are you looking for a position in a fast-growing service industry company?
If so, you might be the perfect fit for Merrill Landscapes - a Champaign-IL based company.
A Sales & Account Manager must have excellent design, communication, and people skills, with a focus on customer service. Following a process and hitting client deadlines is a key to success.
Why should you work for Merrill Landscapes?
- Base salary: $52,000–$60,000 depending on experience
- Commission on sales closed and client retention bonuses
- Total target compensation: $70,000–$85,000 PLUS, depending on goals met
- 401(k) with company match
- Paid time off
- Flexible schedule
- Bonus opportunities
- Professional development support
About the Role
We're looking for a driven, accountable Sales & Account Manager to take full ownership of the client experience from contract through project completion. This is not a hand-off role — you'll be the face of the company once a client is on board, responsible for keeping them informed, ensuring crews deliver quality work, and building the kind of relationships that generate repeat business and referrals.
If you thrive with autonomy, take pride in your work, and want to be rewarded for results, this role is for you.
What You'll Own
- Client Relationships — Serve as the primary point of contact for clients after initial onboarding. Proactively communicate project timelines, changes, and updates to keep clients confident and satisfied.
- Sales — Identify upsell and add-on opportunities, present proposals, and close additional work with existing clients. Meet or exceed monthly revenue targets.
- Job Scheduling — Coordinate with crews and management to schedule jobs efficiently, ensuring client timelines are met and resources are used effectively.
- Quality Control — Conduct site visits and walkthroughs to ensure work meets company standards. Catch issues before the client does.
- Crew Training — Set expectations with crews on job quality, presentation, and client-site conduct. Be the standard-bearer for how work gets done.
What We're Looking For
- 2+ years of experience in sales, account management, or a client-facing role in the landscaping/lawn care industry or an adjacent industry is required
- Great understanding of landscaping, lawn care, and other green industry principles, guidelines, methods, etc.
- Someone who takes initiative and doesn't wait to be told what to do
- Strong communicator — you can deliver good news and bad news professionally
- Organized and detail-oriented; comfortable managing multiple jobs and clients simultaneously
- Valid driver's license and ability to travel to job sites in the Champaign area
- A track record of owning outcomes, not just tasks
- Ability to commute to Champaign, IL 61822
- Relocation required before start date
- Authorization to Work in the United States
If you have any of these, you get BONUS points that can help you stand out!
- 5+ years of experience in sales, account management, or a client-facing role in the landscaping/lawn care industry
- 3+ years of field work experience in the landscaping or lawn care industry
- Experience working in other trades adjacent to the green industry
Schedule
- Full-time, Monday–Friday
- Some overtime during peak season
Merrill Landscapes is a landscaping company that takes pride in the quality of our work and the relationships we build. If you want a role where your effort directly drives your results — and where you'll be trusted to run your book of business — we'd like to meet you.
Related Titles or Keywords: Landscape Manager, Lawn and Landscape Manager, Landscape Sales Manager, , Design Build Sales, Outdoor living, hardscapes, horticulture, outdoor kitchen, firepit, retaining walls, pavers, water features, perennials, plants, landscape design, account management, account executive, lawn care, maintenance, lawn maintenance
Pay: $52,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
- Relocation assistance
Application Question(s):
- How many years of experience do you have in sales, account management, or a client-facing role in the landscaping/lawn care industry or an adjacent industry? Please state which industry in your answer.
- Do you have experience physically working in the field in the landscaping or lawn care industry? If so, how many years and in which capacity?
- Why do you want to work for Merrill Landscapes?
- Do you confirm you meet all minimum requirements for this position and can perform all duties listed?
License/Certification:
- Driver's license and are insurable on a company policy (Required)
Ability to Commute:
- Champaign, IL 61822 (Preferred)
Ability to Relocate:
- Champaign, IL 61822: Relocate before starting work (Required)
Work Location: In person
