JOB
The City Clerk’s Office is recruiting a Department Services Aide to staff our high-volume Passport Acceptance Division and perform general office duties. This part-time/temporary position manages 15-minute passport application appointments, supporting the intake process and ensuring strict compliance with federal regulations while delivering outstanding customer service. In addition, the Aide will handle reception, mail processing, data entry, recordkeeping, and other clerical tasks.
The Ideal candidate thrives in a fast-paced environment, demonstrates impeccable attention to detail, and is proficient in standard office software.
Note: The hiring manager may close this recruitment at any time after receiving a sufficient number of qualified applications.
This is a Non-Permanent, Part-Time Position
Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify for City benefits except those required by law. The City does not participate in Social Security. However, enrollment in PARS is mandatory (employee contribution 7.5% of base earnings). Employment is at-will and may end with or without cause or notice. CalPERS annuitants are subject to additional restrictions.
EXAMPLE OF DUTIES
Passport Acceptance Responsibilities
Clerical and Administrative Duties
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Greet visitors, answer and route multi-line telephone calls
- Distribute incoming/outgoing mail; copy, collate, and bind documents
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Maintain up-to-date logs, files, calendars, and records for passport and general office functions
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Accept and process payments using cash handling and electronic payment systems
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Operate office equipment including computers, fax machines, scanners, and copiers
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Perform related duties as assigned
The preceding duties have been provided as examples of the essential types of works performed within this job assignment. The City, at its discretion, may add, modify, change or rescind work assignments as needed.