Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you!
Empower Physical Therapy is currently seeking a Full-Time Front Office Coordinators for our Scottsdale Thompson Peak clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.
Why You'll Love Working with Us…
Team Culture:-
Collaborate with a team that values professionalism and fun.
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Foster a safe, warm, and friendly clinic atmosphere.
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Take initiative and support your team, regardless of your title.
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Work together to solve challenges and celebrate successes.
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Always aim to exceed patients' expectations in every interaction.
What’s in a Day’s Work?
- Greet and assist all visitors and respond to all inquiries appropriately
- Provide general service orientation to patients
- Review insurance eligibility and benefits
- Secure payment authorizations and collect co-pay
- Provide Patient Service Functions
- Manage all incoming calls and message distribution
- Schedule patients
- Maintain office and lobby appearance; ensure all office equipment is in working order
What You Bring to the Team:
- Must be 18 years or older.
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High School Diploma or GED required.
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Friendly and approachable personality; you love interacting with people.
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1 year of previous Physical Therapy or medical front office experience highly desirable.
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Dedication to providing excellent customer service in every interaction.
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Thrive in a fast-paced environment, able to adjust to changing demands.
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Comfortable with computer systems and software.
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Willingness to support and collaborate with your teammates.
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Eager to learn and grow, open to feedback, and always seeking to improve.
What We Offer:-
Clinical Productivity Incentive Program
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401k Plan Contribution
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Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays
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Company paid medical, life and disability insurance benefits.
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Referral Program
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Pet Insurance
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Employee Assistance Program
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Cutting edge tools and resources to navigate your workload efficiently.
Work Environment:
This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMAND CAPACITY:
- Frequently use computer keyboard, monitor and mouse
- Extended use of computer monitor
- Ability to lift up to 20 lbs.
- Required to sit or stand for long periods of time
- Occasionally required to bend, stretch or stoop
- Occasional exposure to heat and cold
If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.
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