We are seeking a dynamic and detail-oriented Area Community Manager to oversee multiple residential properties within a designated region. This role offers an exciting opportunity to lead property teams, ensure operational excellence, and foster positive resident relationships. The ideal candidate will be passionate about property management, customer service, and team leadership, driving success across all facets of property operations.
Duties
- Manage day-to-day operations of multiple residential properties, ensuring high standards of service and compliance with all regulations.
- Lead and develop property management teams, providing coaching, training, and performance feedback.
- Oversee leasing activities including lease or rental agreement management, tenant screening, and move-in/move-out processes.
- Monitor property financials, including budgeting, rent collection, and expense control to meet financial goals.
- Ensure property maintenance and facilities management are conducted promptly and effectively to maintain property value.
- Maintain thorough records of legal documentation such as contracts, lease agreements, and compliance reports.
- Utilize property management tools such as Yardi and OneSite for data entry, reporting, and client communication to streamline operations.
- Enforce Fair Housing regulations and Section 8 program guidelines to promote fair treatment for all residents.
- Handle conflict management situations with professionalism and tact to resolve tenant concerns efficiently.
- Coordinate with vendors and contractors for repairs, maintenance, and facility upgrades while managing budgets effectively.
Requirements
- Proven experience in property management or real estate administrative roles with a strong understanding of landlord-tenant law.
- Familiarity with property management software such as Yardi, OneSite, and customer relationship management tools.
- Knowledge of LIHTC (Low-Income Housing Tax Credit), Section 8 housing programs, and Fair Housing regulations.
- Excellent team management skills with the ability to lead diverse teams across multiple locations.
- Strong customer service orientation with effective communication skills via phone etiquette and client interaction.
- Experience in budgeting, financial reporting, lease or rental agreement management, and facilities oversight.
- Legal administrative experience related to contracts and tenant relations is highly desirable.
- Proficiency in Microsoft Office Suite for data entry, filing, reporting, and correspondence purposes.
- Ability to handle conflict situations professionally while maintaining positive resident relationships.
Pay: $90,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- affordable housing: 10 years (Required)
- upper management: 5 years (Required)
Willingness to travel:
Work Location: On the road
