Responsible for keeping guest rooms and public areas clean, comfortable, and welcoming. The core of the job is maintaining brand‑standard cleanliness, supporting guest satisfaction, and ensuring the hotel environment feels fresh and safe. Below is a complete, structured job description synthesized from multiple Holiday Inn Express & Suites postings.
- Guest Room Cleaning — Clean and prepare guest rooms, including making beds, dusting, vacuuming, disinfecting surfaces, and replenishing amenities.
- Bathroom Sanitization — Ensure bathrooms are fully sanitized and stocked with towels and toiletries.
- Public Area Upkeep — Maintain cleanliness in hallways, corridors, and lobby areas to create a welcoming environment.
- Maintenance Reporting — Promptly report damages, safety hazards, or maintenance issues to supervisors.
- Guest Interaction — Provide friendly, courteous service and respond to guest requests promptly.
- Stock & Supplies — Maintain a fully stocked housekeeping cart and report supply shortages.
- Safety & Compliance — Follow all safety, sanitation, and lost‑and‑found procedures; ensure key security and confidentiality.
Physical Requirements
- Ability to stand, walk, bend, lift, push, and pull for extended periods.
- Lift/carry up to 40–50 lbs,
- Frequent use of arms and hands; ability to climb stairs and navigate the property.
Qualifications
- Housekeeping Experience Prior housekeeping experience preferred but not required; training is provided.
- Strong attention to detail and commitment to cleanliness.
- Reliable, self‑motivated, able to work independently and as part of a team.
- Flexible availability, including weekends and holidays.
Job Type: Full-time
Pay: $17.95 - $18.00 per hour
Work Location: In person
