Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.
Address: 1147 East Pulaski Hwy., Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions.
Automotive Service Advisor / Service Writer Full-Time
Be the Connection Between Customers and Service Excellence
The Hertrich Family of Automobile Dealerships is hiring a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service team.
If you enjoy helping customers, staying busy, and working in a fast-paced, team-driven environment, this is a great opportunity to grow your career.
Why Choose Hertrich?
- Family-owned and operated dealership group
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24 dealerships | 18 automotive brands | 15 collision centers
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Strong community involvement, supporting 90+ local organizations
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Long-term stability with room to grow
What We Offer:
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Extremely competitive salary
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Clear pathways into success and career advancement
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Medical, Dental, Vision, Life & Disability insurance
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Paid vacation, holidays, and personal days
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401(k) with employer match
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Employee vehicle purchase discounts
What You'll Do:
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Greet service customers promptly and professionally
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Answer service calls and schedule appointments
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Communicate repair needs, estimates, and timelines clearly
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Coordinate repair orders with Technicians
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Keep customers informed throughout the service process
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Recommend additional maintenance or services when appropriate
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Maintain accurate service records
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Deliver an exceptional customer experience-every visit
What We're Looking For:
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Customer-focused, energetic, and team-oriented attitude
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Prior customer service and/or sales experience required (automotive experience is a plus)
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Strong communication skills (English required; Spanish bilingual preferred)
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Comfortable using computers and learning dealership software
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High School Diploma or GED required
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Flexible schedule, including evenings and Saturdays
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Valid driver's license with a clean driving record
Join a Company That Puts People First
At Hertrich, we believe great service starts with great people. If you're ready to grow with a respected, community-focused dealership group, we want to hear from you.
Apply today and take the next step in your automotive career!
Hertrich Family of Automobile Dealerships is an Equal Opportunity/ Drug-free Employer committed to an inclusive workplace where all employees can thrive.
