Position: Medical Assistant
Report To: Team Lead
Purpose: Responsible for assisting clinical staff with patient care and a variety of pre, intra and post encounter activities. Meet and exceed patient expectations and adhere to established practices while assuring the best possible care for patients.
Responsibilities:
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Accompany patients to exam/procedure rooms and assist with walking, transfers, dressing, collecting specimens, preparing for exam.
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Collect patient medical history and perform screenings per provider instructions.
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Assist clinical staff with procedures.
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Ensures treatment areas are safe, organized, clean, have well-functioning equipment, and supplies are adequate. Prepare treatment room for next exam.
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Provides information / instructions to patients and their families.
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Answer calls and assist in Physician/Patient scheduling.
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Send / receive patient medical records and information.
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Obtain lab/x-ray reports, hospital notes, and referral information.
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Complete forms and requisitions as needed as well as manage patient charts to ensure information is complete.
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Respond appropriately to emergency codes.
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Perform quality control.
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Promote quality patient care and customer satisfaction.
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Weekend fertility clinic
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Perform other duties as assigned.
Skills, Education, & Experience:
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High School diploma or GED is required, prefer some college.
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Prefer knowledge in healthcare or medical specialty, associated medical tasks, and information that is communicated to patients and families.
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Maintain a CPR certification, prefer CMA certificate.
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Excellent communications skills.
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Bilingual is a plus.
Physical/Mental Abilities:
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Ability to learn and retain information regarding patient care procedures, regulations, medical material management.
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Ability to prioritize, multi-task, and handle high patient volume.
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High attention to detail and ability to work well in a team environment.
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Must be able to stand for long periods of time, bend, twist, and swoop. May be required to climb ladders.
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Must be able to handle difficult situations in a professional manner and maintain confidentiality.
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Ability to demonstrate compassion and care for patients and families.
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Ability to lift up to 30 lbs. is required.
