Description:
The Wynwood Walls, one of the top cultural attractions in the Wynwood Arts District, is looking for a passionate and customer-focused Full-Time Retail Sales Associate to join our team at the official Wynwood Walls Shop.
As a Retail Sales Associate, you'll play a key role in creating a memorable guest experience.
We're looking for someone who is enthusiastic, dependable, and excited to be part of a vibrant, creative environment.
Be Part of Our Story!
We Offer:
- Competitive pay
- Dining Discounts
- Life, medical, vision, and dental health insurance after 90 days & more!
- Personal Time Off Benefits
- OnDemand Payroll Feature
Compensation:
$16.00 / hour, plus (2%) sales commission on all sales
Wynwood Walls Retail Ambassador Essential Functions:
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Provide exceptional customer service by answering guest questions and offering assistance and information.
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Handle incoming phone calls in a courteous and professional manner.
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Maintain a clean, organized, and professional work environment.
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Ensure all keys are securely stored and managed.
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Keep the vendor directory current and accurate.
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Generate and analyze weekly inventory reports.
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Prepare retail product purchase orders for management review.
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Assist in preparing orders for shop supplies, packaging, and customer materials.
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Manage high guest traffic volumes and handle challenging situations or individuals with professionalism.
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Prioritize and meet multiple business demands and deadlines effectively.
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Adapt to schedule changes and provide shift coverage on short notice when needed.
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Propose new product ideas and suggestions for consideration.
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Update information and transactions in company systems (e.g., posting charges).
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Manage emails and submit weekly recaps that address overstock, low stock, or other inventory issues.
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Perform additional duties as assigned by the supervisor, including cross-training in other areas.
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Follow all assigned checklists and complete tasks within the designated timelines.
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Process payments including personal and traveler’s checks.
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Communicate effectively between shifts, including reading and contributing to daily logs.
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Run and complete required reports (e.g., high balance, cash basis).
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Understand and follow all emergency procedures and safety protocols.
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Immediately report any unsafe conditions or hazards.
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Attend all mandatory meetings and training sessions.
Requirements:
- 1-2 years previous relevant experience.
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Knowledge of art, Wynwood Walls and featured artists preferred.
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Detail oriented and excellent project management and organizational skills.
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Superior written and oral communication skills, customer service and phone etiquette.
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Ability to multitask with minimal supervision in a fast paced environment.
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Ability to work flexible shifts, including weekends and holidays.
