Do you have a friendly smile and a passion for helping people? Pellicano's Marketplace is expanding, and we’re looking for a dedicated Customer Service Clerk to be the face of our Meat Department!
At Pellicano's, we believe "Family comes first," and that includes how we treat our customers. This role is perfect for someone who enjoys a fast-paced retail environment and takes pride in providing personal, top-notch service. You will be the primary point of contact for our customers, helping them select the perfect cuts for their family meals while being part of a growing business that is becoming a Western New York favorite.
Position Summary
The Meat Department Customer Service Clerk focuses primarily on the customer-facing portion of our meat department. Your main priority is to wait on customers, assist them with their specific needs, and ensure they leave with exactly what they were looking for. While you will perform standard clerk duties like stocking and cleaning, your primary "home" is behind the service counter.
Essential Functions
- Premier Customer Interaction: Spend the majority of your shift at the service counter, greeting customers warmly and assisting them with their meat selections.
- Order Fulfillment: Accurately pull, wrap, weigh, and label products as requested by the customer.
- Product Knowledge: Learn about our different cuts of meat, sausage varieties, and deli offerings to provide helpful recommendations and cooking tips.
- Display Maintenance: Keep the service and display cases looking full, fresh, and "abundant" throughout the day.
- Department Cleanliness: Maintain a clean and sanitized service area, ensuring all counters, scales, and tools meet our high safety and health standards.
- Stocking & Rotation: Assist in rotating products to ensure freshness and help stock cases during downtime between serving customers.
- Team Support: Work closely with our Meat Cutters and Sausage Makers to ensure customer requests are handled promptly and professionally.
Qualifications
- Age: Must be at least 18 years of age.
- Experience: Previous experience in retail, food service, or a customer-facing role is highly preferred.
- Communication Skills: Must be outgoing, friendly, and able to communicate effectively with a diverse range of customers.
- Work Ethic: Reliable, punctual, and able to maintain a high level of energy during busy periods.
- Physical Requirements: Ability to stand for long periods and work comfortably in a refrigerated environment.
- Attention to Detail: Accuracy in weighing, labeling, and pricing is essential.
Benefits
In addition to a rewarding career, Pellicano's offers a comprehensive program to help support you and your family as we grow:
- Competitive Pay
- Opportunities for Career Growth within a rapidly expanding local business.
- Flexible Schedules
Eligibility requirements may apply for the following benefits:
- 401K Retirement Savings Plan with a generous company match
- Affordable Benefit Coverage, including Medical & Vision
- Paid Vacation
Apply today and join "The Family"! For the quickest response, please apply on our website: https://pellicanosmarketplace.com/careers/
Job Types: Full-time, Part-time
Pay: $16.50 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Retirement plan
- Vision insurance
Application Question(s):
- Are you 18 years of age or older?
Work Location: In person
