Position Overview:
Refuge Services Group Inc. is seeking professional and dependable Security Officers with exceptional customer service skills—a key requirement for employment. Candidates must maintain open availability and demonstrate commitment to providing superior service and safety solutions that meet or exceed industry standards. Our mission is to ensure clients can operate securely and efficiently with peace of mind.
Primary Responsibilities:
- Monitor security and surveillance systems, as well as alarm systems.
- Provide immediate assistance to clients or business owners during emergencies.
- Maintain detailed and accurate daily reports and incident logs using company-approved technology and app-based software.
- Adhere strictly to site instructions and post orders.
- Arrive punctually, meet all time commitments, and follow company dress code and professionalism standards.
- Interact courteously with clients, visitors, and team members to foster a safe, service-oriented environment.
- Communicate promptly with the Advanced Patrol Officer and/or Branch Patrol Supervisor regarding any client or property concerns.
- Handle company-issued equipment responsibly, including radios, keys, uniforms, and other assigned devices.
- Uphold quality standards and performance benchmarks set by the Branch Patrol Supervisor.
- De-escalate conflicts professionally through effective communication.
- Respond appropriately to alarms, suspicious activities, or criminal incidents such as theft, vandalism, trespassing, or workplace disturbances.
- Perform screening, inspections, and verification of vehicles and pedestrians per site rules and post protocols.
- Complete other related duties as assigned by Refuge Services Group Inc.
Qualifications:
- Prior military or law enforcement experience preferred.
- Valid Florida Class D and Class G Security Licenses required.
- High school diploma or equivalent.
- Valid driver’s license and reliable transportation.
- Must successfully pass a background check and drug screening.
- Professional demeanor and appearance at all times.
- Ability to stand or sit for long durations.
- Must own a personal firearm suitable for duty use.
- Dependable, alert, adaptable, and team-oriented.
- Strong problem-solving and communication skills.
- Capable of using a smartphone and related technology efficiently.
License: FL License #B3000165
Employment Type: Full-time or Part-time
Benefits Include:
- Employee assistance program
- Flexible scheduling
- Health insurance
- Life insurance
- Paid time off
- Referral program
Work Location: On-site / In person
Job Type: Full-time
Pay: From $18.00 per hour
Work Location: In person
