Job Summary
We are seeking 2 dynamic and experienced Hotel General Managers to lead our hospitality team and oversee all aspects of hotel operations for a small 56 room Wyndham property and a 68 room Choice brand. The ideal candidate will drive excellence in guest services, manage financial performance, and ensure the smooth functioning of daily hotel activities. This role offers an exciting opportunity to shape a memorable guest experience while maintaining operational efficiency, team engagement, and revenue growth. A passion for hospitality management and proven leadership skills are essential to succeed in this vibrant environment.
Responsibilities
- Oversee the daily operations of the hotel, ensuring adherence to service standards and guest satisfaction goals
- Lead, motivate, and manage hospitality teams across departments including front desk, housekeeping, food & beverage, and maintenance
- Develop and implement strategies for revenue management, pricing, and occupancy optimization to maximize profitability
- Manage budgets, financial operations, and expense controls to meet financial targets while maintaining quality standards
- Supervise the use of property management systems (PMS) and hospitality reservation systems to ensure efficient booking processes
- Oversee human resources functions such as hiring, training, performance evaluations, and staff development
- Maintain high levels of customer service by establishing guest service standards and resolving guest issues promptly and professionally
- Monitor hotel guest relations and ensure compliance with health, safety, and property management regulations
- Conduct regular audits including night audits to verify financial accuracy and operational compliance
- Foster a positive work environment that encourages teamwork, leadership development, and continuous improvement
Qualifications
- Proven experience in hotel management or hospitality leadership roles with supervisory responsibilities
- Strong knowledge of hotel management systems (PMS), property management software, and hospitality reservation platforms
- Exceptional leadership skills with the ability to manage diverse teams effectively
- Excellent managerial communication skills to coordinate across departments and with staff at all levels
- Bilingual or multilingual abilities are highly desirable for serving diverse guest populations
- Demonstrated expertise in revenue management, budgeting, financial analysis, and operational planning
- Deep understanding of customer service excellence standards within the hospitality industry
- Experience overseeing daily hotel operations including front desk management, night audit procedures, human resources functions, and guest relations
- Ability to handle multi-line phone systems with professionalism and maintain proper phone etiquette
Join us as a Hotel General Manager where your leadership will inspire teams to deliver outstanding guest experiences while driving operational success. We value energetic professionals who thrive in fast-paced environments and are passionate about hospitality excellence. This is a paid position committed to fostering growth both professionally and personally within a vibrant hospitality setting.
Pay: $38,000.00 - $45,000.00 per year
Benefits:
Work Location: In person
