Job Overview
Autocraft Paint & Body Works is looking for a friendly, professional, and dependable Receptionist to join our team.
The receptionist is the first point of contact for our customers and plays an important role in keeping our busy collision repair shop organized and running smoothly. We are looking for someone who is comfortable working with people, can handle multiple tasks at once, and takes pride in providing excellent customer service.
Responsibilities
- Greet customers in a friendly and professional manner
- Answer and direct incoming phone calls
- Schedule appointments and assist customers with check-in and check-out
- Communicate with customers regarding vehicle repair status and appointments
- Assist with insurance company communications and customer paperwork
- Maintain accurate customer and vehicle information
- Handle general office duties, filing, scanning, copying, and data entry
- Collect customer payments when needed
- Communicate professionally with insurance companies, rental car companies, vendors, and customers
- Keep the front office and customer waiting area organized and welcoming
- Assist the office and management team with other duties as needed
Qualifications
- Previous receptionist, customer service, automotive, or office experience preferred
- Excellent communication and customer service skills
- Professional and friendly demeanor
- Strong attention to detail and organization
- Ability to multitask in a busy environment
- Comfortable using computers and learning new software
- Reliable and dependable
- Ability to work well as part of a team
- Experience with CCC ONE or an automotive repair environment is a plus, but we are willing to train the right person
What We're Looking For
We want someone who is positive, dependable, organized, and genuinely enjoys helping people. The right person will be able to stay calm and professional when the shop gets busy and understand that customers may be stressed when dealing with an accident and vehicle repairs.
Automotive experience is helpful, but a great attitude, strong work ethic, and excellent customer service skills are just as important.
To Apply
Please submit your resume and a brief description of your previous customer service or office experience.
Autocraft Paint & Body Works
Yakima, WA
Join us in creating a welcoming atmosphere where professionalism meets energetic service! This role is perfect for someone eager to grow their administrative expertise while making meaningful connections every day.
Pay: $17.13 - $19.00 per hour
Shift availability:
Ability to Commute:
- Yakima, WA 98902 (Preferred)
Work Location: In person
