Member Duties : Digital Navigators will promote services through outreach at on-campus Orientations, events, and through referrals from case management, housing, employment, and clinical staff. They will use digital skills learning platforms from Accenture Corporation (Learning to Earning) and Essential Educations (Computer Essentials) for their one-on-one and classroom sessions. Both platforms have Facilitator support, instructors’ guides, tutorials and classroom material that can be customized to individualized needs. The Digital Navigator will use a CRM (Customer Relationship Management) program to track clients served, service delivered, employment attained, as well using surveys. You will be trained and required to utilize Homeless Management Information Systems to record services, enrollments and case notes, and will collect and compile data from self-reported client surveys and assess learning outcomes.
Program Benefits : Training , Childcare assistance if eligible , Relocation Allowance , One-time housing allowance , Living Allowance , Education award upon successful completion of service , Health Coverage .
Terms :
Permits working at another job during off hours , Car recommended , Permits attendance at school during off hours .
Service Areas :
Community and Economic Development , Technology , Education , Community Outreach .
Skills :
General Skills , Team Work , Computers/Technology , Teaching/Tutoring , Communications , Education .
