Job Overview
Join our dynamic dental practice as a Front Desk Dental Office Coordinator, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, verifying insurance, and ensuring smooth administrative operations. Your expertise in medical billing, insurance verification, and electronic health record (EHR) systems will drive efficiency and accuracy in our busy clinic environment. If you thrive in a fast-paced setting and are passionate about providing outstanding patient service, this is the perfect opportunity to showcase your skills and grow with a dedicated team. Preference bilingual English-Spanish
Responsibilities
- Greet patients warmly and professionally, creating a positive first impression
- Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft
- Verify insurance coverage and benefits, including health insurance knowledge and Medicare procedures
- Manage patient intake forms, documentation review, and data entry with high attention to detail
- Handle multi-line phone systems with excellent phone etiquette and communication skills
- Process payments, perform medical collection tasks, and assist with billing using Meditech or Epic EMR systems
- Maintain organized medical records and ensure compliance with HIPAA regulations and clinical confidentiality policies
- Assist with insurance verification, claims submission, and follow-up on unpaid accounts
- Support office management tasks such as filing, faxing, and managing electronic health records (EHR) systems like eClinicalWorks or Athenahealth
- Collaborate with clinical staff to facilitate care plans and ensure accurate documentation of procedures using CPT coding, ICD-10/ICD-9 codes
Experience
- Prior dental office experience or clinic experience is highly preferred
- Proven background in medical billing, coding (ICD coding), and insurance verification
- Familiarity with dental terminology and healthcare software such as Dentrix or Eaglesoft is a plus
- Strong computer skills including proficiency in Microsoft Office Suite and electronic health record (EHR) management systems
- Excellent customer service skills with the ability to handle sensitive information discreetly
- Bilingual abilities are advantageous to serve diverse patient populations effectively
- Demonstrated clerical experience supporting busy front desk operations in healthcare settings
Join us to be part of a vibrant team committed to delivering exceptional patient care through efficient office management. We value your expertise in medical administrative support and look forward to welcoming a motivated professional ready to make a difference!
Pay: $25.51 - $30.73 per hour
Work Location: In person
