Local plumbing company is seeking an organized, proactive Office Coordinator to handle daily front-line operations, client communication, and administrative workflows.
In this role, you maintain clear communication with technicians, managers and clients, and support essential billing and office functions.
- Scheduling & Dispatch: Coordinate daily technician schedules, route assignments efficiently, and manage real-time updates.
- Client & Account Coordination: Handle incoming service requests, calls, and inquiries customers.
- Basic Bookkeeping (AP/AR): Generate and send customer invoices, assist in processing vendor bills, track payments, and follow up on outstanding balances.
- Work Order Administration: Manage work orders from intake to completion, ensuring accurate documentation, parts tracking, and job notes.
- Operational Support: Maintain clean digital records, manage communication channels, and support general office efficiency.
- Work Style: Independent self-starter, strong multitasker, and composed under pressure in a fast-paced environment.
- Communication: Clear, professional written and verbal communication skills with a customer-first attitude.
- Core Software: Google Workspace (Gmail, Docs, Sheets).
- Software Experience (Not necessary but helpful): Hands-on experience with QuickBooks Desktop and Field Edge
- Background: 1+ years in dispatching, trade services or office administration preferred.
- Standard daytime business hours with room for flexibility
- Competitive pay based on your direct experience
Pay: From $20.00 per hour
Work Location: In person
