About the Role
We are looking for a hands-on Creative & Multimedia Designer to support creative needs across the entire company.
You will work with multiple departments, including Marketing, E-commerce, Marketplace, Sales, Purchasing, and Operations—to create high-quality visual assets for both digital and offline business needs.
The ideal candidate has strong graphic design fundamentals, can efficiently handle both planned projects and day-to-day creative requests, and is comfortable using AI-powered tools to create and edit video and visual content productively.
Key Responsibilities
Graphic Design & Creative Production
- Create high-quality digital and print creative assets based on business, marketing, product, and brand requirements.
- Design promotional graphics, banners, product visuals, infographics, lifestyle assets, flyers, catalogs, print materials, and other creative content.
- Adapt, resize, and repurpose creative across different channels, formats, and business uses.
- Handle both planned projects and miscellaneous day-to-day creative requests while maintaining quality and meeting deadlines.
- Support creative production as needed, including product photography and videography, salon visit photos/videos, customer interviews, behind-the-scenes content, and other on-site content capture.
- Translate business objectives, product information, and creative briefs into clear and effective visual communication.
Video Production & AI-Enabled Content Creation
- Create and edit product, promotional, educational, lifestyle, and short-form videos for websites, social media, advertising, marketplaces, and marketing campaigns.
- Use both traditional video-editing techniques and AI-powered creative tools to produce video content efficiently and at scale.
- Turn existing product photography, footage, specifications, and creative assets into engaging videos using AI-generated scenes, animation, motion, voiceover, and other techniques where appropriate.
- Develop efficient workflows to produce and repurpose multiple videos or content variations in batches rather than treating every video as a large production project.
- Adapt existing videos into different lengths, formats, aspect ratios, and content variations for different platforms.
- Continuously explore AI video-generation and editing tools that can improve production speed, volume, and quality.
- Help expand the company’s video library without requiring a new photo or video shoot for every product.
Digital & E-commerce Creative Support
- Support the majority of day-to-day creative needs across digital marketing, e-commerce, marketing campaigns, promotions, product launches, marketplace, and social media.
- Develop creative assets for websites, landing pages, product pages, email/SMS campaigns, paid advertising, social media, and other digital channels.
- Create campaign and promotional assets based on approved offers, messaging, CTA, product/category focus, and channel requirements.
- Support social media creative needs, including posts, stories, reels, short-form videos, product education content, promotional content, and reusable social templates.
- Develop product storytelling assets including lifestyle images, feature graphics, comparison visuals, infographics, educational content, and PDP/landing-page graphics.
- Support Marketplace creative needs including Amazon A+ Content, brand pages/stores, listing graphics, banners, and product visuals.
- Coordinate with Marketing, E-commerce, Marketplace, and Social Media stakeholders to ensure creative is completed and ready for campaign and product launches.
Company-Wide Creative & Branding Support
- Develop and maintain brand guidelines, visual identity systems, logo assets, templates, and other core branding materials, and support new brand launches, rebranding initiatives, and brand-building campaigns.
- Design wholesale catalogs, sales flyers, brochures, showroom materials, and other sales and marketing collateral.
- Create tradeshow graphics, booth displays, signage, banners, and supporting event materials.
- Support Purchasing and Product teams with product development mockups, packaging design, labels, inserts, manuals, and other product-related creative needs.
- Help maintain consistent brand presentation across digital and offline customer-facing materials.
Creative Asset Management & Reusable Systems
- Create and maintain reusable templates, design systems, and asset libraries to improve consistency and reduce repetitive creative work.
- Maintain a well-organized creative library for source files, photography, videos, templates, brand assets, and final deliverables.
- Follow consistent file naming, folder structure, categorization, and version-control standards so creative assets can be easily located and reused.
- Keep working files and final assets properly documented and handed off in the required formats.
- Proactively identify opportunities to improve creative workflows, organization, and production efficiency.
Required Qualifications
- Bachelor’s degree in Graphic Design, Film/Video Production, Digital Media, Multimedia Design, or a related field, or equivalent professional experience.
- Minimum 3 years of relevant professional creative experience.
- Strong hands-on graphic design experience, with a professional portfolio demonstrating commercial, marketing, e-commerce, or brand creative work.
- Hands-on video editing and production experience, with the ability to efficiently create polished product, promotional, educational, or short-form marketing videos.
- Experience using both traditional video-editing tools and AI-enabled creative/video tools to create, edit, enhance, or repurpose content efficiently.
- Experience creating creative assets for digital marketing campaigns, promotions, e-commerce, and social media.
- Strong understanding of layout, typography, visual hierarchy, image composition, motion, and brand consistency.
- Strong attention to detail and ability to translate business, product, and marketing requirements into effective creative output.
- Strong proficiency with professional graphic design and video editing tools, such as Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), Canva, CapCut, DaVinci Resolve, or equivalent platforms.
- Professional portfolio required, including both graphic design and video work samples.
Preferred Qualifications
- Experience with GTM brand activation and brand marketing, including brand launches, brand-building campaigns, and consistent cross-channel brand execution.
- Hands-on product photography and/or video shooting experience.
- Proven experience helping grow social media audiences and engagement through strong creative, visual storytelling, and content development.
- Experience with UX design, with an understanding of customer journeys and how creative decisions can support a better customer experience.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Video production: 2 years (Required)
- Graphic design: 3 years (Required)
- Video editing: 2 years (Required)
Work Location: In person
