We are looking for a detail-oriented Service Billing Coordinator to join our team. This full-time, in-office, contract-to-hire position position supports the Service Manager and works closely with coordinators, technicians, and customers to ensure accurate and timely billing. The ideal candidate is organized, a strong communicator, and comfortable working in a fast-paced environment.
Full-time, Monday–Friday, standard business hours (in-office)
Who You Are
You're comfortable working with numbers, highly organized, and an effective communicator—both written and verbal. As a self-starter, you take initiative, manage your time well, and thrive in fast-paced environments. You're tech-savvy, proficient with Microsoft Office, and able to quickly learn new systems. If you type 60+ words per minute and enjoy being part of a team that values accuracy and efficiency, this could be the perfect fit for you.
Key Responsibilities
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Close out service work orders in our service management software
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Prepare job details for billing, including labor, parts, and fees
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Invoice work orders in financial software
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Upload invoices to customer portals or send via email
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Run and review billing reports regularly
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Track and maintain purchase order (PO) balances
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Communicate with field technicians to verify labor and parts accuracy
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Follow up weekly with customers to confirm invoice receipt
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Handle customer inquiries and resolve billing-related questions
Additional Information
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Opportunity for occasional overtime (must be approved in advance)
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Reports directly to the Service Manager
