Job Summary
iSMASH Rapid City is seeking dependable and energetic Part-Time Retail Associates to support daily operations. Associates may work Front-End (customer-facing) or Back-End (operations-focused) shifts and will help ensure a clean, safe, and fun experience for all guests.
No prior experience required — training provided.
Responsibilities
Front-End (Customer Service):
- Greet and assist customers upon arrival
- Answer questions about activities, packages, and policies
- Check customers in and out and process payments (POS system)
- Recommend activities, promotions, and upgrades
- Maintain a clean and organized customer area
- Communicate with back-end staff to ensure smooth operations
Back-End (Operations):
- Set up and clean activity rooms
- Prepare and clean customer gear
- Receive, organize, and restock inventory
- Maintain inventory procedures
- Remove waste and keep work areas clean
- Perform cleaning duties before opening and after closing
- Heavy lifting required
Requirements
- No experience necessary
- Ability to work in a fast-paced, physical environment
- Strong communication and teamwork skills
- Professional, reliable, and punctual
- Basic computer and math skills (Front-End)
- Ability to stay organized and follow procedures (Back-End)
- Comfortable performing cleaning and setup duties
Pay: From $14.00 per hour
Work Location: In person
