Mod + Jo is a growing lifestyle brand selling through our own online store, our two retail locations, and wholesale partners. We care about the details — a well-packed order is part of how a customer experiences our brand, whether it's a single gift headed across the country or a wholesale carton headed to another store's shelves. We're a small, close team, and everyone's work is visible and valued.
The Role
We're hiring a seasonal part-time Fulfillment + Assembly Associate to be the support engine of our online orders operation. You'll pack our direct-to-consumer (DTC) online orders quickly and accurately. If you take pride in a tidy station, have attention to detail, and love when an order that arrives perfect, you'll fit right in.
What You'll Do
- Pack online orders: pick, pack, and ship DTC orders accurately and on time, following our packaging standards so every order arrives undamaged and on-brand.
- Assemble custom orders: assemble and pack customer’s custom online orders, such as charm necklaces, charm bracelets, and engraved pieces.
- Assist with wholesale orders: assemble and pack larger, multi-unit cartons for wholesale orders, typically batched into the lighter days of the week. (as needed)
- Verify order accuracy: confirm the right items, quantities, and variants are in every order before it's sealed; accuracy is the number-one measure of success in this role.
- Work our systems: process orders and print shipping labels in Shopify, and hand off to carriers within our shipping windows.
- Maintain the station: keep pack stations stocked, clean, and organized; flag low packaging supplies before we run out.
- Restocking inventory bins: restock bins with backstock when they need to be replenished for the next batch of orders.
- Inventory & general support: help keep the office and inventory counts orderly.
- Peak-season push: help us stay ahead of volume and keep lead times short — including added hours and, when needed, extra pack days.
The Schedule
- Normal weeks: Expect roughly [16-20] hours per week in normal weeks, concentrated on Monday, Wednesday, Thursday, and Friday.
- Peak season (Nov–Dec): From mid-November through late December, hours increase significantly, we're open and packing on Tuesdays, and we may add weekend shifts to keep up. Reliable availability through the holidays is essential.
- Reliability: Mondays and Wednesdays are mandatory core days; consistency on these days matters more than total hours.
What We're Looking For
- Sharp attention to detail — you double-check quantities and catch the wrong-variant order before it ships.
- Speed with precision — comfortable working toward a steady pace (around 20-30 orders per hour once trained) without sacrificing accuracy.
- Strong organization and time management; you can prioritize a heavy queue and keep it moving.
- Dependability — you show up on core days.
- A team-first, positive attitude; we're small and we cover for each other.
- Basic comfort with computers and apps; you can learn Shopify's order and shipping tools quickly.
Physical Requirements
- Able to lift and move boxes up to 30 pounds regularly.
- Comfortable standing, reaching, bending, and moving for the length of a shift.
- Repetitive hand and arm motion involved in packing and taping.
Nice to Have
- Prior experience in fulfillment or fashion/jewelry retail.
- Familiarity with Shopify.
- Experience with wholesale or B2B order prep.
Compensation & Perks
$18/hour, based on experience.
How to Apply
Send a short note about yourself and any relevant experience to [email protected], with the subject line “Fulfillment & Assembly Associate” Tell us your weekly availability. We review applications on a rolling basis and will reach out to set up a quick conversation and a hands-on trial shift.
Mod + Jo is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Pay: Up to $18.00 per hour
Work Location: In person
