Job Summary
We are seeking a detail-oriented Night Auditor to join our team at a hotel. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring exceptional guest service and accurate financial reporting. FT position at 40 hrs per week.
Duties
- Conduct the night audit process to verify all financial transactions of the day
- Welcome guests upon arrival and check them in, as needed
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage phone calls and reservations during the night shift
- Ensure the security of the premises by monitoring surveillance cameras and performing security checks
- Complete end-of-day activities, including preparing reports for management
Qualifications
- Previous experience in hospitality or a similar role is preferred
- Strong customer service and guest relations skills
- Proficiency in using hotel management software and phone systems
- Ability to communicate effectively with guests and team members
- Multilingual skills are a plus
- Knowledge of night audit procedures is beneficial
Join our team as a Night Auditor to contribute to a welcoming environment for our guests while ensuring smooth night operations at our hotel.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
