Web Store & E-Commerce Coordinator
On-Site | Pleasantville, NY | Full-Time
We are seeking a highly organized, detail-oriented Web Store & E-Commerce Coordinator to manage the day-to-day operations of multiple client web stores and online programs in Pleasantville, NY. This role works closely with clients, sales, operations, and other internal teams.
The ideal candidate is comfortable working with website platforms, managing product and user data, responding to client requests, and coordinating multiple websites and projects. Experience with BriteSites and SAP Business One is highly desirable.
Key Responsibilities
Website & Client Support
● Monitor and respond to website-related emails and support requests; serve as the primary contact for day-to-day client needs
● Collaborate with sales and operations to implement website updates, troubleshoot routine issues, and coordinate solutions
● Build and launch template-based company web stores using the BriteSites platform
● Maintain multiple client web stores, including products, categories, pricing, images, copy, notecards, messaging, and other content
● Make routine site updates and enhancements based on client needs, including anniversary and employee recognition stores
● Upload and maintain accurate user lists, customer data, product information, and website content
● Monitor inventory and provide clients with low-inventory reports
Reporting, Data & Integration
● Prepare monthly usage and activity reports and manage recurring client reports and program data
● Review website, product, user, and inventory information for accuracy and completeness
● Use SAP Business One to create and maintain item numbers and related product information
● Assist with website-SAP integration updates and coordinate product information with internal inventory and operational data
Projects & Presentations
● Support seasonal, holiday, special, and high-volume client programs
● Prepare PowerPoint presentations and other materials for website postings
● Manage multiple short- and long-term website projects simultaneously
Qualifications
● Experience with e-commerce, web stores, website administration, or online program management
● Experience with BriteSites strongly preferred, but not required
● Experience with SAP Business One is a plus, but not required
● Strong Microsoft Excel and PowerPoint skills
● Comfort working with product data, spreadsheets, images, copy, and user lists
● Excellent written communication, client service, organizational, and troubleshooting skills
● Strong attention to detail and accuracy
● Ability to prioritize multiple client requests and deadlines
● Willingness to learn new systems and take ownership of recurring programs
● Ability to collaborate with sales, operations, accounting, and client teams
What We’re Looking For
This position is ideal for someone who enjoys combining e-commerce, technology, client service, data management, and project coordination. The successful candidate will be organized, responsive, resourceful, and comfortable managing details while keeping multiple client web stores running smoothly.
Location: Pleasantville, New York
Work Arrangement: On-site
Position: Full-Time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Ability to Commute:
- Pleasantville, NY 10570 (Preferred)
Work Location: In person
