Job Summary
We are seeking a dynamic and customer-focused Bank Teller to join our team. In this vital role, you will serve as the first point of contact for our valued clients, providing exceptional service while efficiently handling banking transactions. Your energetic approach will help foster strong customer relationships, promote financial products, and ensure smooth cash management operations. If you thrive in a fast-paced environment and possess a passion for delivering outstanding customer service, this opportunity is perfect for you to grow your career in banking.
Responsibilities
- Greet customers when they arrive and direct them to the appropriate bank representative
- Answer inbound phone calls in fast-paced work environment
- Receive and count working cash at beginning of shift
- Identify customers, validate, and cash checks
- Accept cash and checks for deposit and check accuracy of deposit slip
- Process cash withdrawals
- Daily mail pick-up
- Count and roll loose coins
- Perform specialized tasks such as preparing cashier's checks, personal money orders
- Perform services for customers such as ordering checks
- Bi-weekly cash ordering
- Receive and verify loan payments, mortgage payments and credit card payments
- Record all transactions promptly, accurately and in compliance with bank procedures
- Balance currency, cash, and checks in cash drawer at end of each shift
- Answer inquiries regarding checking and savings accounts and other bank related products
- Attempt to resolve issues and problems with customer's accounts
- Assist in closing accounts as required for customers
- Promote bank products and services to customers
- Identify referral opportunities and make relevant referrals
- Process banking transactions for a high volume of customers
- Redeem savings bonds and other financial instruments
- Daily vault and ATM balancing
- Filing bank documents Introduce new customers to the platform and assist them with any balance transfers or other transactions
- Learn and follow Bank’s operation procedures to ensure compliance with all internal controls and established policies and procedures outlined in the employee handbook
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) 3% Match
- Bereavement leave
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Profit sharing
- Tuition reimbursement
- Vision insurance
Work Location: In person
